--- schema_version: "1" id: a93473cb2c0ca220deff0d36b9ca586efaf92d8921bb25f4960cd929b0f96e60 title: BroadcastCommunication collection: legacydeveloper version: current locale: en-us portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/object_reference/sforce_api_objects_broadcastcommunication.md canonical_url: https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_broadcastcommunication.htm source_site: developer.salesforce.com content_type: documentation content_hash: 120510354e80618a5424e25f14ea666d14c3894089b1cd2831f345c767cb4923 description: Represents a broadcast communication related to an incident. This object is available in API version 56.0 and later. --- # BroadcastCommunication Represents a broadcast communication related to an incident. This object is available in API version 56.0 and later. ## Supported Calls create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete() ## Special Access Rules To access this object with Service Cloud, enable Incident Management in setup and set up Broadcast Communications. ## Fields | Field | Details | | --- | --- | | Body | Type textarea Properties Create, Nillable Description - If BroadcastType is Alert, this field contains the alert message. - If BroadcastType is Email, this field contains the email body text. - If BroadcastType is ExperienceSiteBanner, this field is empty. - If BroadcastType is Slack, this field contains the Slack message. | | BroadcastCommunicationNumber | Type string Properties Autonumber, Defaulted on create, Filter, idLookup, Sort Description Auto-generated number for every BroadcastCommunication record. | | BroadcastType | Type picklist Properties Create, Filter, Group, Restricted picklist, Sort Description Medium used to distribute the message. Possible values are: - Alert - Email - ExperienceSiteBanner - Slack | | CustomNotificationTypeId | Type reference Properties Create, Filter, Group, Nillable, Sort Description ID of the custom notification template used to frame the Slack message. Only applies if BroadcastType is Slack. Available in API version 58.0 and later. This field is a relationship field. Relationship Name CustomNotificationType Relationship Type Lookup Refers To CustomNotificationType | | LastReferencedDate | Type dateTime Properties Filter, Nillable, Sort Description The timestamp when the current user last accessed this record indirectly, for example, through a list view or related record. | | LastViewedDate | Type dateTime Properties Filter, Nillable, Sort Description The timestamp when the current user last viewed this record or list view. If this value is null, and LastReferenceDate is not null, the user accessed this record or list view indirectly. | | OwnerId | Type reference Properties Create, Defaulted on create, Filter, Group, Sort Description ID of the owner of this object. This field is a polymorphic relationship field. Relationship Name Owner Relationship Type Lookup Refers To Group, User | | RelatedRecordId | Type reference Properties Create, Filter, Group, Sort Description ID of the incident associated with the broadcast communication. This field is a relationship field. Relationship Name RelatedRecord Relationship Type Lookup Refers To Incident | | Subject | Type textarea Properties Create, Nillable Description - If BroadcastType is Alert, this field is the alert message in the format “Incident Alert | | .” - If BroadcastType is Email, this field is the subject of the email sent. - If BroadcastType is ExperienceSiteBanner, this field is empty. - If BroadcastType is Slack, this field is in the format “Incident Alert | ." | ## Associated Objects This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later. [BroadcastCommunicationChangeEvent](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_change_event.htm "A ChangeEvent object is available for each object that supports Change Data Capture. You can subscribe to a stream of change events using Change Data Capture to receive data tied to record changes in Salesforce. Changes include record creation, updates to an existing record, deletion of a record, and undeletion of a record. A change event isn’t a Salesforce object—it doesn’t support CRUD operations or queries. It’s included in the object reference so you can discover which Salesforce objects support change events.") Change events are available for the object. [BroadcastCommunicationFeed](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_feed.htm "StandardObjectNameFeed is the model for all feed objects associated with standard objects. These objects represent the posts and feed-tracked changes of a standard object.") Feed tracking is available for the object. [BroadcastCommunicationHistory](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_history.htm "StandardObjectNameHistory is the model for all history objects associated with standard objects. These objects represent the history of changes to the values in the fields of a standard object.") History is available for tracked fields of the object. [BroadcastCommunicationOwnerSharingRule](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_ownersharingrule.htm "StandardObjectNameOwnerSharingRule is the model for all owner sharing rule objects associated with standard objects. These objects represent a rule for sharing a standard object with users other than the owner.") Sharing rules are available for the object. [BroadcastCommunicationShare](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_associated_objects_share.htm "StandardObjectNameShare is the model for all share objects associated with standard objects. These objects represent a sharing entry on the standard object.") Sharing is available for the object.