---
schema_version: "1"
id: cbddd8a156409012d892e41c2f499ddf331685e4faf7f2955366b55cf5070975
title: AgentQltyEvalFormCondition
collection: legacydeveloper
version: current
locale: en-us
portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/object_reference/sforce_api_objects_agentqltyevalformcondition.md
canonical_url: https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_agentqltyevalformcondition.htm
source_site: developer.salesforce.com
content_type: documentation
content_hash: 7b0cdc9fc756a617be462058027c2ee367e3c24a36a8d17d5bdd4e13bc5f8a53
description: Defines a single condition in a quality evaluation criterion. Each condition evaluates an interaction attribute such as the assigned queue, agent skill, or contact reason against expected values. This object is available in API version 68.0 and later.
---
# AgentQltyEvalFormCondition

Defines a single condition in a quality evaluation criterion. Each condition evaluates an interaction attribute such as the assigned queue, agent skill, or contact reason against expected values. This object is available in API version 68.0 and later.

## Supported Calls

create(), delete(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), undelete(), update(), upsert()

## Special Access Rules

To access this object, you must be assigned QualityManagementEnabled org perm.

## Fields

| Field | Details |
| --- | --- |
| AgentQltyEvalFormCriteriaId | 
Type

reference

Properties

Create, Filter, Group, Sort

Description

ID of the associated agent quality evaluation form criteria.

This field is a relationship field.

Relationship Name

AgentQltyEvalFormCriteria

Relationship Type

Master-detail

Refers To

AgentQltyEvalFormCriteria (the master object)



 |
| Name | 

Type

string

Properties

Autonumber, Defaulted on create, Filter, idLookup, Sort

Description

Name of the agent quality evaluation form condition.



 |
| Operator | 

Type

picklist

Properties

Create, Filter, Group, Nillable, Restricted picklist, Sort, Update

Description

Operator used for the evaluation form condition to compare interaction attributes against expected values.

Possible values are:

- Equals
- EqualsAll





 |
| SequenceNumber | 

Type

int

Properties

Create, Filter, Group, Nillable, Sort, Update

Description

Order position in the evaluation form criteria. Referenced when the CriteriaType field is set to CustomLogic.



 |
| SourceField | 

Type

string

Properties

Create, Filter, Group, Nillable, Sort, Update

Description

Interaction attribute to evaluate. For example, specify Queue to evaluate the routing queue.



 |
| Value | 

Type

textarea

Properties

Create, Nillable, Update

Description

The expected value or set of values used to evaluate the interaction attribute, based on ConditionType.

- Single-Value Operators: Accepts a single string
- Multi-Value Operators: Accepts a semicolon-delimited string of values





 |