--- schema_version: "1" id: 780fcac846f8fee5047b276349997c1b451fae5de414bf13ccf99d2aba57859b title: ActionCdncStpMonthlyMetric collection: legacydeveloper version: current locale: en-us portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/object_reference/sforce_api_objects_actioncdncstpmonthlymetric.md canonical_url: https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_actioncdncstpmonthlymetric.htm source_site: developer.salesforce.com content_type: documentation content_hash: 9cda45dc958a598a5781ab48e1e0cc9a05eda1cf0ce954e456358df770851462 description: Represents the monthly engagement metrics for an action cadence step. This object is available in API version 49.0 and later. --- # ActionCdncStpMonthlyMetric Represents the monthly engagement metrics for an action cadence step. This object is available in API version 49.0 and later. ## Supported Calls describeSObjects(), getDeleted(), getUpdated(), query(), retrieve() ## Special Access Rules Sales Engagement must be enabled. ## Fields | Field | Details | | --- | --- | | ActionCadenceStepId | Type reference Properties Filter, Group, Sort Description The ID of the related action cadence step. This is a relationship field. Relationship Name ActionCadenceStep Relationship Type This is an overview-detail relationship field, where ActionCadenceStep is the master object. Refers To ActionCadenceStep | | AllCallsCallBackLater | Type int Properties Filter, Group, Nillable, Sort Description The number of calls in the month for this step with the call result Call Back Later. | | AllCallsLeftVoicemail | Type int Properties Filter, Group, Nillable, Sort Description The number of calls in the month for this step with the call result Left Voicemail. | | AllCallsMeaningfulConnect | Type int Properties Filter, Group, Nillable, Sort Description The number of calls in the month for this step with the call result Meaningful Connect. | | AllCallsNotInterested | Type int Properties Filter, Group, Nillable, Sort Description The number of calls in the month for this step with the call result Not Interested. | | AllCallsUncategorized | Type int Properties Filter, Group, Nillable, Sort Description The number of calls in the month for this step with no call result specified. | | AllCallsUnqualified | Type int Properties Filter, Group, Nillable, Sort Description The number of calls in the month for this step with the call result Unqualified. | | AllEmailsBouncedCount | Type int Properties Filter, Group, Nillable, Sort Description The total of hard and soft bounced emails for this step in the month. This is a calculated field. | | AllEmailsDeliveredCount | Type int Properties Filter, Group, Nillable, Sort Description The number of successfully delivered emails for this step in the month. This is a calculated field. | | AllEmailsHardBouncedCount | Type int Properties Filter, Group, Nillable, Sort Description The number of hard bounced emails for this step in the month. | | AllEmailsLinkClickedCount | Type int Properties Filter, Group, Nillable, Sort Description The number of emails containing a link clicked by the recipient for this step in the month. | | AllEmailsNotDeliveredCount | Type int Properties Filter, Group, Nillable, Sort Description The number of sent emails that were bounced for all recipients on the email. Bounced emails aren’t marked as delivered. Available in API version 54.0 and later. | | AllEmailsOpenedCount | Type int Properties Filter, Group, Nillable, Sort Description The number of emails opened by the recipient for this step in the month. | | AllEmailsOutOfOfficeCount | Type int Properties Filter, Group, Nillable, Sort Description The number of emails that triggered an out-of-office reply for this step in the month. | | AllEmailsRepliedCount | Type int Properties Filter, Group, Nillable, Sort Description The number of emails replied to for this step in the month. | | AllEmailsSentCount | Type int Properties Filter, Group, Nillable, Sort Description The number of emails sent for this step in the month. This is a calculated field. | | AllEmailsSoftBouncedCount | Type int Properties Filter, Group, Nillable, Sort Description The number of emails soft bounced for this step in the month. | | AllEmailsTrackedSentCount | Type int Properties Filter, Group, Nillable, Sort Description The number of emails sent with engagement tracking enabled for this step in the month. Available in API version 51.0 and later. | | AllEmailsUntrackedSentCount | Type int Properties Filter, Group, Nillable, Sort Description The number of emails sent without engagement tracking for this step in the month. Available in API version 51.0 and later. | | AllTotalCallsCount | Type int Properties Filter, Group, Nillable, Sort Description The total number of calls with all call results for this step in the month. This is a calculated field. | | DeliveredRecipientCount | Type int Properties Filter, Group, Nillable, Sort Description The number of recipients that were successfully delivered an email. Available in API version 54.0 and later. This field is a calculated field. | | DeliveredRecipientRate | Type percent Properties Filter, Nillable, Sort Description The percentage of unique recipients that received an email you sent. Available in API version 54.0 and later. This field is a calculated field. | | HardBounceTrackableSends | Type int Properties Filter, Group, Nillable, Sort Description The number of emails sent with hard bounce tracking. Available in API version 54.0 and later. | | HasTemplateAssigned | Type boolean Properties Defaulted on create, Filter, Group, Sort Description Indicates whether this step has an associated email template or call script. Available in API version 52.0 and later. The default value is 'false'. | | HrdBncTrackableRecipientSends | Type int Properties Filter, Group, Nillable, Sort Description The number of recipients who received an email with hard bounce tracking. Available in API version 54.0 and later. | | IsCompoundMetric | Type boolean Properties Defaulted on create, Filter, Group, Sort Description When true, indicates that this metric represents engagement for a combination of the action cadence step and a single email template. The value is true for all action cadence steps created in Summer ’21 and later. When false, indicates that the metric represents engagement for the action cadence step and all email templates used on the step. The value is false for all action cadence steps created in Spring ’21 and earlier. The default value is 'false'. Available in API version 52.0 and later. | | LinkClickTrackableSends | Type int Properties Filter, Group, Nillable, Sort Description The number of emails sent with link click tracking. Available in API version 54.0 and later. | | LinkClkTrackableRecipientSends | Type int Properties Filter, Group, Nillable, Sort Description The number of recipients who received an email with link tracking. Available in API version 54.0 and later. | | Month | Type date Properties Filter, Group, Sort Description The month in which the engagement occurred. | | MonthInt | Type int Properties Filter, Group, idLookup, Sort Description The month in which the engagement occurred, in yyyymm format. | | OooTrackableRecipientSends | Type int Properties Filter, Group, Nillable, Sort Description The number of recipients who received an email with out-of-office tracking. Out-of-office tracking requires Inbox. Available in API version 54.0 and later. | | OpenTrackableRecipientSends | Type int Properties Filter, Group, Nillable, Sort Description The number of recipients who received an email with open tracking. Available in API version 54.0 and later. | | OpenTrackableSends | Type int Properties Filter, Group, Nillable, Sort Description The number of emails sent with open tracking. Available in API version 54.0 and later. | | OutOfOfficeTrackableSends | Type int Properties Filter, Group, Nillable, Sort Description The number of emails sent with out-of-office tracking. Available in API version 54.0 and later. | | RecipientReplies | Type int Properties Filter, Group, Nillable, Sort Description The number of unique recipients who replied to an email. Available in API version 54.0 and later. | | RecipientSends | Type int Properties Filter, Group, Nillable, Sort Description The number of unique email recipients. Available in API version 54.0 and later. | | RecipientsHardBounced | Type int Properties Filter, Group, Nillable, Sort Description The number of recipients that hard-bounced an email. Hard bounces can mean that the recipient's email address doesn't exist or is misspelled. Available in API version 54.0 and later. | | RecipientsOutOfOffice | Type int Properties Filter, Group, Nillable, Sort Description The number of recipients that responded with an out-of-office reply. Available in API version 54.0 and later. | | RecipientsSoftBounced | Type int Properties Filter, Group, Nillable, Sort Description The number of recipients that soft-bounced an email. A soft bounce often indicates a temporary issue with the recipient's email server, such as a full inbox. Available in API version 54.0 and later. | | ReplyTrackableRecipientSends | Type int Properties Filter, Group, Nillable, Sort Description The number of recipients who received an email with reply tracking. Available in API version 54.0 and later. | | ReplyTrackableSends | Type int Properties Filter, Group, Nillable, Sort Description The number of emails sent with reply tracking. Available in API version 54.0 and later. | | SftBncTrackableRecipientSends | Type int Properties Filter, Group, Nillable, Sort Description The number of recipients who received an email with soft bounce tracking. Available in API version 53.0 and later. | | SoftBounceTrackableSends | Type int Properties Filter, Group, Nillable, Sort Description The number of emails sent with soft bounce tracking. Available in API version 54.0 and later. | | SomeEmailsDeliveredCount | Type int Properties Filter, Group, Nillable, Sort Description The number of sent emails that were successfully delivered to at least one of its recipients. Available in API version 54.0 and later. This field is a calculated field. | | SomeEmailsDeliveredRate | Type percent Properties Filter, Nillable, Sort Description The percentage of sent and tracked emails that were successfully delivered to at least one of their recipients. Available in API version 54.0 and later. This field is a calculated field. | | TemplateId | Type reference Properties Filter, Group, Nillable, Sort Description The ID of the email template or call script associated with this step. Available in API version 52.0 and later. This is a polymorphic relationship field. Relationship Name Template Relationship Type Lookup Refers To CallTemplate, EmailTemplate | | TrackableRecipientSendHrdBncRt | Type percent Properties Filter, Nillable, Sort Description The percentage of emails sent to unique recipients with hard bounce tracking that hard bounced. Available in API version 54.0 and later. This field is a calculated field. | | TrackableRecipientSendOooRate | Type percent Properties Filter, Nillable, Sort Description The percentage of emails sent with out-of-office tracking that received out-of-office replies from unique recipients. Available in API version 54.0 and later. This field is a calculated field. | | TrackableRecipientSendReplyRt | Type percent Properties Filter, Nillable, Sort Description The percentage of emails sent with reply tracking that received replies from unique recipients. Available in API version 54.0 and later. This field is a calculated field. | | TrackableRecipientSendSftBncRt | Type percent Properties Filter, Nillable, Sort Description The percentage of emails sent to unique recipients with soft bounce tracking that soft-bounced. Available in API version 54.0 and later. This field is a calculated field. | | TrackableSendHardBounceRate | Type percent Properties Filter, Nillable, Sort Description The percentage of emails sent with hard bounce tracking that hard bounced. Available in API version 54.0 and later. This field is a calculated field. | | TrackableSendLinkClickRate | Type percent Properties Filter, Nillable, Sort Description The percentage of emails sent with link tracking that had link clicks. Available in API version 54.0 and later. This field is a calculated field. | | TrackableSendOpenRate | Type percent Properties Filter, Nillable, Sort Description The percentage of emails sent with open tracking that were opened by the recipient. Available in API version 54.0 and later. This field is a calculated field. | | TrackableSendOutOfOfficeRate | Type percent Properties Filter, Nillable, Sort Description The percentage of emails sent with out-of-office tracking that received out-of-office replies. Available in API version 54.0 and later. This field is a calculated field. | | TrackableSendReplyRate | Type percent Properties Filter, Nillable, Sort Description The percentage of emails sent with reply tracking that received replies. Available in API version 54.0 and later. This field is a calculated field. | | TrackableSendSoftBounceRate | Type percent Properties Filter, Nillable, Sort Description The percentage of emails sent with soft bounce tracking that soft bounced. Available in API version 54.0 and later. This field is a calculated field. | | UniqueEmailsLinkClickedCount | Type int Properties Filter, Group, Nillable, Sort Description The number of unique recipients who clicked a link in an email for this step in the month. | | UniqueEmailsOpenedCount | Type int Properties Filter, Group, Nillable, Sort Description The number of unique recipients who opened an email for this step in the month. | | UniqueEmailsRepliedCount | Type int Properties Filter, Group, Nillable, Sort Description The number of unique recipients who replied to an email for this step in the month. |