---
schema_version: "1"
id: 23e3166f5e82baccbf6bb9daa7b4b33463eff8ef35dd96a360b40cb1688bb288
title: Claim
collection: legacydeveloper
version: current
locale: en-us
portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/mfg_api_devguide/sforce_api_objects_claim.md
canonical_url: https://developer.salesforce.com/docs/atlas.en-us.mfg_api_devguide.meta/mfg_api_devguide/sforce_api_objects_claim.htm
source_site: developer.salesforce.com
content_type: documentation
content_hash: c478fb521511766906a6abafec3f55084e56882b77e3ba24c833e4a24190eed0
description: Represents a warranty Claim submitted by a partner to a manufacturer, or a supplier recovery claim submitted by the manufacturer to a supplier. This object is available in Manufacturing Cloud in API version 58.0 and later.
---
# Claim

Represents a warranty Claim submitted by a partner to a manufacturer, or a supplier recovery claim submitted by the manufacturer to a supplier. This object is available in Manufacturing Cloud in API version 58.0 and later.

## Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

## Fields

### AccountId

- **Type**: reference
- **Properties**: Create, Filter, Group, Nillable, Sort, Update
- **Description**: The ID of the account related to the claim.
    
    This field is a relationship field.
- **Relationship Name**: Account
- **Relationship Type**: Lookup
- **Refers To**: Account

### ClaimReason

- **Type**: string
- **Properties**: Create, Filter, Group, Nillable, Sort, Update
- **Description**: The reason for initiating the claim.

### ClaimReasonType

- **Type**: picklist
- **Properties**: Create, Filter, Group, Nillable, Sort, Update
- **Description**: The category to which the claim reason belongs.
- **Possible values**:
    - Accident
    - Natural Disaster

### ClaimType

- **Type**: picklist
- **Properties**: Create, Defaulted on create, Filter, Group, Nillable, Sort, Update
- **Description**: The type of the claim.
- **Default value**: Warranty Claim
- **Possible values**:
    - Pre Warranty Authorization
    - Warranty Claim

### ClaimTypeCode

- **Type**: picklist
- **Properties**: Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
- **Description**: The type of the claim.
- **Default value**: Warranty Claim
- **Possible values**:
    - PreWarrantyAuthorization
    - SupplierRecoveryClaim
    - WarrantyClaim

### FinalizedDate

- **Type**: dateTime
- **Properties**: Create, Filter, Nillable, Sort, Update
- **Description**: The date on which the claim was marked resolved, with claim status as approved or rejected.

### FnolChannel

- **Type**: picklist
- **Properties**: Create, Filter, Group, Nillable, Sort, Update
- **Description**: The channel through which the loss was reported.
- **Possible values**:
    - Chatbot
    - Mobile
    - Phone
    - Web

### IsClosed

- **Type**: boolean
- **Properties**: Defaulted on create, Filter, Group, Sort
- **Description**: Indicates whether the claim has been closed (true) or not (false).
- **Default value**: false

### LastReferencedDate

- **Type**: dateTime
- **Properties**: Filter, Nillable, Sort
- **Description**: The timestamp for when the current user last viewed a record related to this record.

### LastViewedDate

- **Type**: dateTime
- **Properties**: Filter, Nillable, Sort
- **Description**: The timestamp for when the current user last viewed this record. If this value is null, it’s possible that this record was referenced (LastReferencedDate) and not viewed.

### Name

- **Type**: string
- **Properties**: Create, Filter, Group, idLookup, Sort, Update
- **Description**: The claim number in the claims management system.

### OwnerId

- **Type**: reference
- **Properties**: Create, Defaulted on create, Filter, Group, Sort, Update
- **Description**: ID of the record owner.
    
    This field is a polymorphic relationship field.
- **Relationship Name**: Owner
- **Relationship Type**: Lookup
- **Refers To**: Group, User

### RelatedClaimId

- **Type**: reference
- **Properties**: Create, Filter, Group, Nillable, Sort, Update
- **Description**: ID of the claim related to this claim.
    
    This field is a relationship field.
- **Relationship Name**: RelatedClaim
- **Relationship Type**: Lookup
- **Refers To**: Claim

### Severity

- **Type**: picklist
- **Properties**: Create, Filter, Group, Nillable, Sort, Update
- **Description**: The severity of the claim.
- **Possible values**:
    - High
    - Low
    - Medium

### Status

- **Type**: picklist
- **Properties**: Create, Defaulted on create, Filter, Group, Nillable, Sort, Update
- **Description**: The status of the claim.
- **Default value**: Draft
- **Possible values**:
    - Approved
    - Draft
    - Manual Review Needed
    - Rejected
    - Requested Information
    - Submitted
    - Under Review

### Summary

- **Type**: textarea
- **Properties**: Create, Nillable, Update
- **Description**: The description of the claim.

### TotalAdjustedAmount

- **Type**: currency
- **Properties**: Filter, Nillable, Sort
- **Description**: The claim amount that was approved.
    
    This field is a calculated field.

### TotalClaimedAmount

- **Type**: currency
- **Properties**: Filter, Nillable, Sort
- **Description**: The total amount being claimed.
    
    This field is a calculated field.

### UsageType

- **Type**: picklist
- **Properties**: Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
- **Description**: The usage type of the Claims record.
- **Possible values**:
    - Manufacturing