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VideoCallPtcpSession

Represents information about participants during remote sessions, including duration, device type, operating system, and browser. It logs reconnections separately, offering a comprehensive view of each participant's experience. This object is available in API version 65.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Fields

BrowserName

  • Type: string
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: The browser used by the participant.

DeviceOsName

  • Type: string
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: The operating system used by the participant.

DeviceType

  • Type: string
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: The device used by the participant.

Duration

  • Type: double
  • Properties: Filter, Nillable, Sort
  • Description: Indicates the total time in seconds the attendee actively participated in the remote engagement session, for each connection.

    This field is a calculated field.

JoinDateTime

  • Type: dateTime
  • Properties: Create, Filter, Sort, Update
  • Description: The date and time when the participant joins the video call.

LastReferencedDate

  • Type: dateTime
  • Properties: Filter, Nillable, Sort
  • Description: The timestamp when the current user last accessed this record indirectly, for example, through a list view or related record.

LastViewedDate

  • Type: dateTime
  • Properties: Filter, Nillable, Sort
  • Description: The timestamp when the current user last viewed this record or list view. If this value is null, and LastReferenceDate is not null, the user accessed this record or list view indirectly.

LeaveDateTime

  • Type: dateTime
  • Properties: Create, Filter, Nillable, Sort, Update
  • Description: The date and time when the participant leaves the video call.

Name

  • Type: string
  • Properties: Autonumber, Defaulted on create, Filter, idLookup, Sort
  • Description: The name of the video call participant session.

VideoCallParticipantId

  • Type: reference
  • Properties: Create, Filter, Group, Sort
  • Description: The video call participant associated with the video call participant session.

    This field is a relationship field.

  • Relationship Name: VideoCallParticipant
  • Relationship Type: Master-detail
  • Refers To: VideoCallParticipant (the master object)

Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

VideoCallPtcpSessionFeed
Feed tracking is available for the object.
VideoCallPtcpSessionHistory
History is available for tracked fields of the object.