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ContactPointBestContactTime

Represents the optimal time to visit associated contact point addresses. This object is available in API version 65.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), update(), upsert()

Fields

AccountId

  • Type: reference
  • Properties: Filter, Group, Nillable, Sort
  • Description: The ID of the account associated with the contact point address.

    This field is a relationship field.

  • Relationship Name: Account
  • Refers To: Account

ContactPointReferenceId

  • Type: reference
  • Properties: Create, Filter, Group, Sort, Update
  • Description: The ID of the contact point address linked to the best contact times associated with the account.

    This field is a polymorphic relationship field.

  • Relationship Name: ContactPointReference
  • Refers To: ContactPointAddress

DayOfWeek

  • Type: picklist
  • Properties: Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
  • Description: The day of the week associated with the best contact time record.
  • Possible values:
    • Friday
    • Monday
    • Saturday
    • Sunday
    • Thursday
    • Tuesday
    • Wednesday

FromTime

  • Type: time
  • Properties: Create, Filter, Sort, Update
  • Description: The best from time to reach the account.

FromTimeHours

  • Type: int
  • Properties: Filter, Group, Nillable, Sort
  • Description: The best from time hours to reach the account.

    This field is a calculated field.

FromTimeInHours

  • Type: double
  • Properties: Filter, Nillable, Sort
  • Description: The best from time in hours to reach the account.

    This field is a calculated field.

FromTimeMinutes

  • Type: int
  • Properties: Filter, Group, Nillable, Sort
  • Description: The best from time minutes to reach the account.

    This field is a calculated field.

IndividualId

  • Type: reference
  • Properties: Filter, Group, Nillable, Sort
  • Description: The ID of the individual associated with the contact point address.

    This field is a relationship field.

  • Relationship Name: Individual
  • Refers To: Individual

LastReferencedDate

  • Type: dateTime
  • Properties: Filter, Nillable, Sort
  • Description: The timestamp for when the current user last referenced a record related to this record.

LastViewedDate

  • Type: dateTime
  • Properties: Filter, Nillable, Sort
  • Description: The timestamp for when the current user last viewed this record. If this value is null, it’s possible that this record was referenced (LastReferencedDate) and not viewed.

Name

  • Type: string
  • Properties: Create, Filter, Group, idLookup, Sort, Update
  • Description: The name of the contact point best contact time record.

OwnerId

  • Type: reference
  • Properties: Create, Defaulted on create, Filter, Group, Sort, Update
  • Description: The ID of the user who owns this record.

    This field is a polymorphic relationship field.

  • Relationship Name: Owner
  • Refers To: Group, User

SourceSystemIdentifier

  • Type: string
  • Properties: Create, Filter, Group, idLookup, Nillable, Sort, Update
  • Description: The ID of the record in the external system.

SourceSystemName

  • Type: string
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: The name of the external system that generated the record.

TerritoryId

  • Type: reference
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: The ID the territory associated with the best time record.

    This field is a relationship field.

  • Relationship Name: Territory
  • Refers To: Territory2

ToTime

  • Type: time
  • Properties: Create, Filter, Sort, Update
  • Description: The best to time to reach the account.

ToTimeHours

  • Type: int
  • Properties: Filter, Group, Nillable, Sort
  • Description: The best to time hours to reach the account.

    This field is a calculated field.

ToTimeMinutes

  • Type: int
  • Properties: Filter, Group, Nillable, Sort
  • Description: The best to time minutes to reach the account.

    This field is a calculated field.

BestTimeType

  • Type: picklist
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: The type of the best time record.

Possible values are:

  • Appointment Required
  • Best Time
  • Closed
  • My Best Time
  • Open

Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

ContactPointBestContactTimeChangeEvent
Change events are available for the object.
ContactPointBestContactTimeFeed
Feed tracking is available for the object.
ContactPointBestContactTimeHistory
History is available for tracked fields of the object.
ContactPointBestContactTimeShare
Sharing is available for the object.