--- schema_version: "1" id: cf6dbacc0bece12d38b72bdc8fac00108e8b7ddf0cb25e9b5e31ca02af7c45d3 title: Territory Management collection: legacydeveloper version: current locale: en-us portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/life_sciences_dev_guide/life_sciences_territory_management.md canonical_url: https://developer.salesforce.com/docs/atlas.en-us.life_sciences_dev_guide.meta/life_sciences_dev_guide/life_sciences_territory_management.htm source_site: developer.salesforce.com content_type: documentation content_hash: e55a3ba180e0cd88c4d1ad194d84c24a3f5be970d517ef3bd9af19065ce06e3e description: Territory Management supports strategically organizing territories and aligning healthcare providers (HCPs) and healthcare organizations (HCOs) to territories. Use Territory Management to optimize resource allocation and improve engagement with HCPs/HCOs. Life Sciences Cloud enables industry-specific territory management features that are integrated with Salesforce Enterprise Territory Management. --- # Territory Management Territory Management supports strategically organizing territories and aligning healthcare providers (HCPs) and healthcare organizations (HCOs) to territories. Use Territory Management to optimize resource allocation and improve engagement with HCPs/HCOs. Life Sciences Cloud enables industry-specific territory management features that are integrated with Salesforce Enterprise Territory Management. Additional territory-related objects capture territory or user downtime as well as assignments of document templates to territories for use in business activities like emails and invitations. ## Territory Alignment Territory Alignment provides for efficient distribution of Healthcare Providers (HCPs) and Healthcare Organizations (HCOs) among an organization’s territories. Assign users to territories and align accounts to territories. HCPs and HCOs can be aligned to territories through various alignment rules such as explicit customer alignment, geographical alignment, and affiliation alignment. Life Sciences Cloud jobs process the alignment rules to generate territory alignments including the sharing of account-related data with users and creation of provider account territory info records. ![Territory Alignment entity relationship diagram](https://developer.salesforce.com/docs/atlas.en-us.life_sciences_dev_guide.meta/life_sciences_dev_guide/dev_guides/life_sciences/images/lsc_territory_management_territory_alignment.png) For more details and a larger image, visit the [Data Model Gallery](https://developer.salesforce.com/docs/platform/data-models/guide/territory-mgmt-alignment.html "HTML (New Window)"). ## Territory Content Template Assignment Territory Content Template Assignments store a link between a territory and a template such as email templates or other documents, enable the assignment of relevant content to specific territories. ![Territory Content Template Assignment entity relationship diagram](https://developer.salesforce.com/docs/atlas.en-us.life_sciences_dev_guide.meta/life_sciences_dev_guide/dev_guides/life_sciences/images/lsc_territory_content_template_assignment_data_model.png) For more details and a larger image, visit the [Data Model Gallery](https://developer.salesforce.com/docs/platform/data-models/guide/territory-mgmt-territory-content-template-assignment.html "HTML (New Window)"). ## Territory User Downtime Enable users to log and manage time away from their assigned territories. Track time spent that's not directly related to customer-facing activities. Sales representatives can block off time during normal business hours for various reasons, such as vacation, sick days, and trainings. Configure overlapping rules for different types of time-off territory events to prevent scheduling conflicts. ![Territory User Downtime entity relationship diagram](https://developer.salesforce.com/docs/atlas.en-us.life_sciences_dev_guide.meta/life_sciences_dev_guide/dev_guides/life_sciences/images/lsc_territory_user_downtime_data_model.png) For more details and a larger image, visit the [Data Model Gallery](https://developer.salesforce.com/docs/platform/data-models/guide/territory-mgmt-user-downtime.html "HTML (New Window)"). ## Territory Management Objects in Life Sciences Customer Engagement - [Account](https://developer.salesforce.com/docs/atlas.en-us.264.0.life_sciences_dev_guide.meta/life_sciences_dev_guide/life_sciences_account_custom_fields.htm) - [Care Specialty](https://developer.salesforce.com/docs/atlas.en-us.264.0.life_sciences_dev_guide.meta/life_sciences_dev_guide/sforce_api_objects_carespecialty.htm) - [Life Science Email Template](https://developer.salesforce.com/docs/atlas.en-us.264.0.life_sciences_dev_guide.meta/life_sciences_dev_guide/sforce_api_objects_lifesciemailtemplate.htm) - [Provider Account Territory Information](https://developer.salesforce.com/docs/atlas.en-us.264.0.life_sciences_dev_guide.meta/life_sciences_dev_guide/sforce_api_objects_provideracctterritoryinfo.htm) - [Territory Geo Assignment Rule](https://developer.salesforce.com/docs/atlas.en-us.264.0.life_sciences_dev_guide.meta/life_sciences_dev_guide/sforce_api_objects_terrgeoassignmentrule.htm) - [Territory Content Template Assignment](https://developer.salesforce.com/docs/atlas.en-us.264.0.life_sciences_dev_guide.meta/life_sciences_dev_guide/sforce_api_objects_territorycontenttmplasgnt.htm) - [Territory User Downtime](https://developer.salesforce.com/docs/atlas.en-us.264.0.life_sciences_dev_guide.meta/life_sciences_dev_guide/sforce_api_objects_territoryuserdowntime.htm) - [Territory Provider Affiliation Alignment Rule](https://developer.salesforce.com/docs/atlas.en-us.264.0.life_sciences_dev_guide.meta/life_sciences_dev_guide/sforce_api_objects_terrprovaffilassignrule.htm) - [Territory2](https://developer.salesforce.com/docs/atlas.en-us.264.0.object_reference.meta/object_reference/sforce_api_objects_territory2.htm) - [User](https://developer.salesforce.com/docs/atlas.en-us.264.0.object_reference.meta/object_reference/sforce_api_objects_user.htm) To learn more about all objects used in Life Sciences, see [Life Sciences Objects](https://developer.salesforce.com/docs/atlas.en-us.264.0.object_reference.meta/object_reference/sforce_api_objects_list.htm). #### See Also - [_Object Reference for the Salesforce Platform_: Territory2](https://developer.salesforce.com/docs/atlas.en-us.264.0.object_reference.meta/object_reference/sforce_api_objects_territory2.htm) - [_Object Reference for the Salesforce Platform_: ProviderAcctTerritoryInfo](https://developer.salesforce.com/docs/atlas.en-us.life_sciences_dev_guide.meta/life_sciences_dev_guide/sforce_api_objects_provideracctterritoryinfo.htm "Represents the engagement data between an account and a user within an assigned territory, which includes next provider visit date, preferred address, and planned activities. This object is available in API version 65.0 and later.")