---
schema_version: "1"
id: 97b23e169a9ae1838a80c05e453a25c022a9bcda0a478e10db4eaf73386b61dc
title: Remote Engagement
collection: legacydeveloper
version: current
locale: en-us
portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/life_sciences_dev_guide/life_sciences_remote_engagement.md
canonical_url: https://developer.salesforce.com/docs/atlas.en-us.life_sciences_dev_guide.meta/life_sciences_dev_guide/life_sciences_remote_engagement.htm
source_site: developer.salesforce.com
content_type: documentation
content_hash: 28e114a149ab93d1f0e8525c653fb8ef33d2a8245d6ddbb50520a13cf07490c1
description: Enable sales and medical teams to connect with healthcare professionals virtually across multiple channels, with interactive and compliant content, data collection capabilities, and technology flexibility. The benefits of Remote Engagement include accessibility, compliance with regulations like GDPR, increased productivity, convenience in scheduling, and the ability to create interactions through video, voice, and digital assets. Users can plan, launch, conduct, and finish remote calls or meetings, by using tracking, screen sharing, remote signatures, and feedback capture.
---
# Remote Engagement

Enable sales and medical teams to connect with healthcare professionals virtually across multiple channels, with interactive and compliant content, data collection capabilities, and technology flexibility. The benefits of Remote Engagement include accessibility, compliance with regulations like GDPR, increased productivity, convenience in scheduling, and the ability to create interactions through video, voice, and digital assets. Users can plan, launch, conduct, and finish remote calls or meetings, by using tracking, screen sharing, remote signatures, and feedback capture.

![Remote Engagement entity relationship diagram](https://developer.salesforce.com/docs/atlas.en-us.life_sciences_dev_guide.meta/life_sciences_dev_guide/dev_guides/life_sciences/images/lsc_remote_engagement.png)

For more details and a larger image, visit the [Data Model Gallery](https://developer.salesforce.com/docs/platform/data-models/guide/remote-engagement.html "HTML (New Window)").

## Remote Engagement Objects in Life Sciences Customer Engagement

- [Account](https://developer.salesforce.com/docs/atlas.en-us.264.0.life_sciences_dev_guide.meta/life_sciences_dev_guide/life_sciences_account_custom_fields.htm)
- [Contact](https://developer.salesforce.com/docs/atlas.en-us.264.0.life_sciences_dev_guide.meta/life_sciences_dev_guide/life_sciences_contact_custom_fields.htm)
- [Digital Signature](https://developer.salesforce.com/docs/atlas.en-us.264.0.life_sciences_dev_guide.meta/life_sciences_dev_guide/lsc_sforce_api_objects_digitalsignature.htm)
- [Video Call](https://developer.salesforce.com/docs/atlas.en-us.264.0.life_sciences_dev_guide.meta/life_sciences_dev_guide/lsc_sforce_api_objects_videocall.htm)
- [Video Call Participant](https://developer.salesforce.com/docs/atlas.en-us.264.0.life_sciences_dev_guide.meta/life_sciences_dev_guide/lsc_sforce_api_objects_videocallparticipant.htm)
- [Video Call Participant Request](https://developer.salesforce.com/docs/atlas.en-us.264.0.life_sciences_dev_guide.meta/life_sciences_dev_guide/sforce_api_objects_videocallptcprequest.htm)
- [Video Call Participant Session](https://developer.salesforce.com/docs/atlas.en-us.264.0.life_sciences_dev_guide.meta/life_sciences_dev_guide/sforce_api_objects_videocallptcpsession.htm)
- [Video Call Recording](https://developer.salesforce.com/docs/atlas.en-us.264.0.life_sciences_dev_guide.meta/life_sciences_dev_guide/lsc_sforce_api_objects_videocallrecording.htm)
- [Visit](https://developer.salesforce.com/docs/atlas.en-us.264.0.life_sciences_dev_guide.meta/life_sciences_dev_guide/sforce_api_objects_visit.htm)

To learn more about all objects used in Life Sciences, see [Life Sciences Objects](https://developer.salesforce.com/docs/atlas.en-us.264.0.object_reference.meta/object_reference/sforce_api_objects_list.htm).