---
schema_version: "1"
id: e6dd305de91333924043dee207a65a009c8addbcf58c1c934a8da5d03029ab21
title: Insurance Lookup Error Code Response
collection: legacydeveloper
version: current
locale: en-us
portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/insurance_developer_guide/connect_responses_ins_lookup_error_code.md
canonical_url: https://developer.salesforce.com/docs/atlas.en-us.insurance_developer_guide.meta/insurance_developer_guide/connect_responses_ins_lookup_error_code.htm
source_site: developer.salesforce.com
content_type: documentation
content_hash: 39270413f27235ab9c158a236c7d5836fb78375edf2a5bb89feaa36e167c45d2
description: Response representation that contains the looked-up error code description, optional cause, resolution instructions, and any request-level errors.
---
# Insurance Lookup Error Code Response

Response representation that contains the looked-up error code description, optional cause, resolution instructions, and any request-level errors.

## JSON Example

{
  "errorCode": "SF-INS-DSAV-00023",
  "errorDescription": "The product code is already in use by another product. Use a unique product code.",
  "errorCause": null,
  "instructions": "Assign a unique product code to this product. Navigate to the product record and update the ProductCode field to a value that is not used by any other product in the catalog.",
  "errors": \[\]
}

## Properties

| Property Name | Type | Description | Filter Group and Version | Available Version |
| --- | --- | --- | --- | --- |
| errorCause | String | Detailed explanation of the underlying business logic or validation rule that triggered this error. This field is omitted if a cause is unavailable or null. | Big, 68.0 | 68.0 |
| errorCode | String | Error code that’s looked up. | Big, 68.0 | 68.0 |
| errorDescription | String | Human-readable description of the error. For known error codes, this is the registered description. It shows an informative “not found” message if the error code is unrecognized. | Big, 68.0 | 68.0 |
| errors | [Insurance Design Advisor Error Response](https://developer.salesforce.com/docs/atlas.en-us.insurance_developer_guide.meta/insurance_developer_guide/connect_responses_ins_design_advisor_error_response.htm "Output representation of a top-level error returned before per-attribute validation runs.")\[\] | List of request-level validation or processing errors encountered before executing business logic. This list is only shown when the request fails basic validation (such as a missing or blank errorCode). On a successful request, this list is empty. | Big, 68.0 | 68.0 |
| instructions | String | Step-by-step troubleshooting guidance to resolve the error. For known codes with an instructions section, this is the localized instruction text. For unknown codes, this property provides format guidance. | Big, 68.0 | 68.0 |