---
schema_version: "1"
id: 546a388b463b046a24ce00406692711a6cb6ce39b9514839c474d4e6a70bc776
title: Claim Details
collection: legacydeveloper
version: current
locale: en-us
portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/insurance_developer_guide/connect_responses_claim_output.md
canonical_url: https://developer.salesforce.com/docs/atlas.en-us.insurance_developer_guide.meta/insurance_developer_guide/connect_responses_claim_output.htm
source_site: developer.salesforce.com
content_type: documentation
content_hash: 1a4654f23eb91c299b757c5ebb6f1f45fe7496bc8bf9840b4756503c9c02f671
description: Output representation for the details of a claim record.
---
# Claim Details

Output representation for the details of a claim record.

## JSON Example

{
  "claimId": "0Zkxx000000001dEAA",
  "name": "Claim for Auto Accident",
  "accountId": "001xx000003DGQyAAO",
  "insurancePolicyId": "0YTx0000000001qEAA",
  "lossDate": "2025-09-13",
  "expenseReserveAmount": 750.50,
  "lossReserveAmount": 5000.00,
  "claimAttributes": \[
    {
      "apiName": "PoliceReportNumber",
      "value": "SF-2025-09-13-00123"
    }
  \],
  "participants": \[
    {
      "id": "0kaxx000000001dEAA",
      "instanceKey": "part1",
      "contactId": "003xx000003DGQyAAO",
      "roles": \[
        "Driver"
      \]
    }
  \],
  "items": \[
    {
      "id": "0koxx000000001dEAA",
      "instanceKey": "item\_vehicle\_bumper\_01",
      "name": "Damaged Front Bumper",
      "productCode": "AUTO-BUMPER-SEDAN",
      "category": "Auto Physical Damage",
      "insuredItemId": "02ixx0000004l5sAAA",
      "insurancePolicyCoverageId": "0cvxx000000AbCdEfG",
      "attributes": \[
        {
          "apiName": "DamageSeverity",
          "value": "Severe"
        }
      \],
      "additionalFields": {
        "RepairEstimate": 1575.50,
        "IsDrivable": false
      },
      "relatedObjects": \[
          {
            "relatedRecordId": "500xx000000OpQrStU",
            "relatedRecordObjName": "Police\_Report\_\_c"
          }
        \],
      "participantInstanceKey": "participant\_driver\_1"
    }
  \],
  "errors": \[\]
}

<table class="featureTable sort_table" summary="">





        <thead class="thead sorted" align="left">
          <tr>
            <th class="featureTableHeader  " id="d163248e52">Name</th>

            <th class="featureTableHeader  " id="d163248e55">Type</th>

            <th class="featureTableHeader  " id="d163248e58">Description</th>

            <th class="featureTableHeader  " id="d163248e61">Filter Group and Version</th>

            <th class="featureTableHeader  " id="d163248e64">Available Version</th>

          </tr>

        </thead>

        <tbody class="tbody">
          <tr>
            <td class="entry" headers="d163248e52" data-title="Name"><samp class="codeph nolang">accountId</samp></td>

            <td class="entry" headers="d163248e55" data-title="Type">String</td>

            <td class="entry" headers="d163248e58" data-title="Description">ID of the account that's associated with the claim.</td>

            <td class="entry" headers="d163248e61" data-title="Filter Group and Version">Big, 65.0</td>

            <td class="entry" headers="d163248e64" data-title="Available Version">65.0</td>

          </tr>

          <tr>
            <td class="entry" headers="d163248e52" data-title="Name"><samp class="codeph nolang">attributes</samp></td>

            <td class="entry" headers="d163248e55" data-title="Type"><a class="xref" href="https://developer.salesforce.com/docs/atlas.en-us.insurance_developer_guide.meta/insurance_developer_guide/connect_responses_claim_attribute_output.htm" title="Output representation for a claim attribute.">Claim Attribute []</a></td>

            <td class="entry" headers="d163248e58" data-title="Description">Attributes of the claim product.</td>

            <td class="entry" headers="d163248e61" data-title="Filter Group and Version">Big, 65.0</td>

            <td class="entry" headers="d163248e64" data-title="Available Version">65.0</td>

          </tr>

          <tr>
            <td class="entry" headers="d163248e52" data-title="Name"><samp class="codeph nolang">claimId</samp></td>

            <td class="entry" headers="d163248e55" data-title="Type">String</td>

            <td class="entry" headers="d163248e58" data-title="Description">ID of the claim.</td>

            <td class="entry" headers="d163248e61" data-title="Filter Group and Version">Big, 65.0</td>

            <td class="entry" headers="d163248e64" data-title="Available Version">65.0</td>

          </tr>

          <tr>
            <td class="entry" headers="d163248e52" data-title="Name"><samp class="codeph nolang">claimLossDate</samp></td>

            <td class="entry" headers="d163248e55" data-title="Type">String</td>

            <td class="entry" headers="d163248e58" data-title="Description">Date when the loss occurred.<p class="p">This parameter doesn't show the time of
                incident.</p>
            </td>

            <td class="entry" headers="d163248e61" data-title="Filter Group and Version">Big, 66.0</td>

            <td class="entry" headers="d163248e64" data-title="Available Version">66.0</td>

          </tr>

          <tr>
            <td class="entry" headers="d163248e52" data-title="Name"><samp class="codeph nolang">claimReason</samp></td>

            <td class="entry" headers="d163248e55" data-title="Type">String</td>

            <td class="entry" headers="d163248e58" data-title="Description">Reason for the claim.</td>

            <td class="entry" headers="d163248e61" data-title="Filter Group and Version">Big, 65.0</td>

            <td class="entry" headers="d163248e64" data-title="Available Version">65.0</td>

          </tr>

          <tr>
            <td class="entry" headers="d163248e52" data-title="Name"><samp class="codeph nolang">claimReasonType</samp></td>

            <td class="entry" headers="d163248e55" data-title="Type">String</td>

            <td class="entry" headers="d163248e58" data-title="Description">Category that the claim reason belongs to.</td>

            <td class="entry" headers="d163248e61" data-title="Filter Group and Version">Big, 65.0</td>

            <td class="entry" headers="d163248e64" data-title="Available Version">65.0</td>

          </tr>

          <tr>
            <td class="entry" headers="d163248e52" data-title="Name"><samp class="codeph nolang">claimType</samp></td>

            <td class="entry" headers="d163248e55" data-title="Type">String</td>

            <td class="entry" headers="d163248e58" data-title="Description">Type of the claim.</td>

            <td class="entry" headers="d163248e61" data-title="Filter Group and Version">Big, 65.0</td>

            <td class="entry" headers="d163248e64" data-title="Available Version">65.0</td>

          </tr>

          <tr>
            <td class="entry" headers="d163248e52" data-title="Name"><samp class="codeph nolang">contextId</samp></td>

            <td class="entry" headers="d163248e55" data-title="Type">String</td>

            <td class="entry" headers="d163248e58" data-title="Description">ID of the context.</td>

            <td class="entry" headers="d163248e61" data-title="Filter Group and Version">Big, 65.0</td>

            <td class="entry" headers="d163248e64" data-title="Available Version">65.0</td>

          </tr>

          <tr>
            <td class="entry" headers="d163248e52" data-title="Name"><samp class="codeph nolang">errors</samp></td>

            <td class="entry" headers="d163248e55" data-title="Type"><a class="xref" href="https://developer.salesforce.com/docs/atlas.en-us.insurance_developer_guide.meta/insurance_developer_guide/connect_responses_error_details.htm" title="Output representation of the error details.">Error
                Detail []</a></td>

            <td class="entry" headers="d163248e58" data-title="Description">List of errors, including detailed information about each error.</td>

            <td class="entry" headers="d163248e61" data-title="Filter Group and Version">Big, 65.0</td>

            <td class="entry" headers="d163248e64" data-title="Available Version">65.0</td>

          </tr>

          <tr>
            <td class="entry" headers="d163248e52" data-title="Name"><samp class="codeph nolang">expenseReserveAmount</samp></td>

            <td class="entry" headers="d163248e55" data-title="Type">Double</td>

            <td class="entry" headers="d163248e58" data-title="Description">Amount that's reserved to cover potential expenses while handling the claim,
              such as administrative or legal costs.</td>

            <td class="entry" headers="d163248e61" data-title="Filter Group and Version">Big, 68.0</td>

            <td class="entry" headers="d163248e64" data-title="Available Version">68.0</td>

          </tr>

          <tr>
            <td class="entry" headers="d163248e52" data-title="Name"><samp class="codeph nolang">insurancePolicyId</samp></td>

            <td class="entry" headers="d163248e55" data-title="Type">String</td>

            <td class="entry" headers="d163248e58" data-title="Description">ID of the insurance policy on which the claim is raised.</td>

            <td class="entry" headers="d163248e61" data-title="Filter Group and Version">Big, 65.0</td>

            <td class="entry" headers="d163248e64" data-title="Available Version">65.0</td>

          </tr>

          <tr>
            <td class="entry" headers="d163248e52" data-title="Name"><samp class="codeph nolang">items</samp></td>

            <td class="entry" headers="d163248e55" data-title="Type"><a class="xref" href="https://developer.salesforce.com/docs/atlas.en-us.insurance_developer_guide.meta/insurance_developer_guide/connect_responses_claim_item_output.htm" title="Output representation for the details of a claim item.">Claim
                Item []</a></td>

            <td class="entry" headers="d163248e58" data-title="Description">Details of the claim items.</td>

            <td class="entry" headers="d163248e61" data-title="Filter Group and Version">Big, 65.0</td>

            <td class="entry" headers="d163248e64" data-title="Available Version">65.0</td>

          </tr>

          <tr>
            <td class="entry" headers="d163248e52" data-title="Name"><samp class="codeph nolang">lossDate</samp></td>

            <td class="entry" headers="d163248e55" data-title="Type">Date</td>

            <td class="entry" headers="d163248e58" data-title="Description">Date and time when the loss occurred.</td>

            <td class="entry" headers="d163248e61" data-title="Filter Group and Version">Big, 65.0</td>

            <td class="entry" headers="d163248e64" data-title="Available Version">65.0</td>

          </tr>

          <tr>
            <td class="entry" headers="d163248e52" data-title="Name"><samp class="codeph nolang">lossReserveAmount</samp></td>

            <td class="entry" headers="d163248e55" data-title="Type">Double</td>

            <td class="entry" headers="d163248e58" data-title="Description">Amount that's reserved to cover a potential payment for a loss.</td>

            <td class="entry" headers="d163248e61" data-title="Filter Group and Version">Big, 68.0</td>

            <td class="entry" headers="d163248e64" data-title="Available Version">68.0</td>

          </tr>

          <tr>
            <td class="entry" headers="d163248e52" data-title="Name"><samp class="codeph nolang">lossType</samp></td>

            <td class="entry" headers="d163248e55" data-title="Type">String</td>

            <td class="entry" headers="d163248e58" data-title="Description">Type of loss for which the claim is initiated.</td>

            <td class="entry" headers="d163248e61" data-title="Filter Group and Version">Big, 65.0</td>

            <td class="entry" headers="d163248e64" data-title="Available Version">65.0</td>

          </tr>

          <tr>
            <td class="entry" headers="d163248e52" data-title="Name"><samp class="codeph nolang">name</samp></td>

            <td class="entry" headers="d163248e55" data-title="Type">String</td>

            <td class="entry" headers="d163248e58" data-title="Description">Name of the claim.</td>

            <td class="entry" headers="d163248e61" data-title="Filter Group and Version">Big, 65.0</td>

            <td class="entry" headers="d163248e64" data-title="Available Version">65.0</td>

          </tr>

          <tr>
            <td class="entry" headers="d163248e52" data-title="Name"><samp class="codeph nolang">participants</samp></td>

            <td class="entry" headers="d163248e55" data-title="Type"><a class="xref" href="https://developer.salesforce.com/docs/atlas.en-us.insurance_developer_guide.meta/insurance_developer_guide/connect_responses_claim_participant_output.htm" title="Output representation for the details of a claim participant.">Claim Participant []</a></td>

            <td class="entry" headers="d163248e58" data-title="Description">Details of the claim participants.</td>

            <td class="entry" headers="d163248e61" data-title="Filter Group and Version">Big, 65.0</td>

            <td class="entry" headers="d163248e64" data-title="Available Version">65.0</td>

          </tr>

          <tr>
            <td class="entry" headers="d163248e52" data-title="Name"><samp class="codeph nolang">productCode</samp></td>

            <td class="entry" headers="d163248e55" data-title="Type">String</td>

            <td class="entry" headers="d163248e58" data-title="Description">Product code of the claim product.</td>

            <td class="entry" headers="d163248e61" data-title="Filter Group and Version">Big, 65.0</td>

            <td class="entry" headers="d163248e64" data-title="Available Version">65.0</td>

          </tr>

        </tbody>

      </table>