Get Claim Action

Get the details of a claim.

This action is available in API version 65.0 and later.

Supported REST HTTP Methods

URI: /services/data/vXX.X/actions/standard/getClaim

Where XX.X is the latest API version.

Formats: JSON

HTTP Methods: POST

Authentication: Authorization: Bearer TOKEN

Where TOKEN is your OAuth access token.

Inputs

Input Type Description
getClaimInputRepresentation Apex-defined Required. An Apex ConnectApi.GetClaimInputRepresentation record that contains the details of the claim to be retrieved.

Outputs

Output Type Description
getClaimOutputRepresentation Apex-defined An Apex ConnectApi.GetClaimOutputRepresentation record that contains the details of the claim that's retrieved.
claimItemOutputs Apex-defined A collection of Apex ConnectApi.ClaimItemOutputs records that contain the list of claim items.
claimParticipantOutputs Apex-defined A collection of Apex ConnectApi.ClaimParticipantOutputs records that contain the list of claim participants.

Example

Sample Request

{
  "inputs": [
    {
      "getClaimInputRepresentation": {
        "claimId": "0Z1S70000004oVfIAI"
      }
    }
  ]
}

Sample Response

[
  {
    "actionName": "getClaim",
    "errors": null,
    "isSuccess": true,
    "outputValues": {
      "getClaimOutputRepresentation": {
        "claimDetails": {
          "accountId": "001xx000003DGQyAAO",
          "attributes": [
            {
              "apiName": "PoliceReportNumber",
              "value": "SF-2025-09-13-00123"
            }
          ],
          "claimReason": "Auto accident",
          "claimReasonType": "AUTO_ACCIDENT",
          "claimType": "AUTO_ACCIDENT",
          "lossType": "Front bumper damaged"
        },
        "claimId": "0Z1S70000004oVfIAI",
        "contextId": "C-000123",
        "expenseReserveAmount": 750.50,
        "insurancePolicyId": "0e9S70000004oVfIAI",
        "lossDate": "2025-07-22",
        "lossReserveAmount": 5000.00,
        "name": "Claim for Auto Accident",
        "productCode": "AUTO-ACCIDENT"
      },
      "claimItemOutputs": [
        {
          "claimItems": [
            {
              "category": "Auto Physical Damage",
              "claimDetails": {
                "accountId": "001xx000003DGQyAAO",
                "attributes": [
                  {
                    "apiName": "DamageSeverity",
                    "value": "Severe"
                  }
                ],
                "claimReason": "Auto accident",
                "claimReasonType": "AUTO_ACCIDENT",
                "claimType": "AUTO_ACCIDENT",
                "lossType": "Front bumper damaged"
              },
              "id": "0koxx000000001dEAA",
              "instanceKey": "item_vehicle_bumper_01",
              "name": "Damaged Front Bumper",
              "productCode": "AUTO-BUMPER-SEDAN",
              "insuredItemId": "02ixx0000004l5sAAA"
            }
          ]
        }
      ],
      "claimParticipantOutputs": [
        {
          "claimParticipants": [
            {
              "id": "0kaxx000000001dEAA",
              "instanceKey": "participant_driver_1",
              "accountId": "001xx000003DGQyAAO",
              "contactId": "003xx000003DGQyAAO",
              "insurancePolicyParticipantId": "0pPxx000000001qEAA",
              "roles": [
                "Driver",
                "Claimant"
              ]
            }
          ]
        }
      ],
      "sortOrder": -1,
      "version": 1
    }
  }
]