Salesforce Docs Portal

ServiceInfoRequestDetail

Represents additional details about a service information request, such as the detail type and detail code. This object is available in API version 63.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Fields

DetailCodeId

  • Type: reference
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: The code for the issue encountered while processing the request.

    This field is a polymorphic relationship field.

  • Relationship Name: DetailCode
  • Refers To: CodeSet, CodeSetBundle

DetailCodeType

  • Type: picklist
  • Properties: Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
  • Description: Specifies the type of issue encountered while processing the request.

DetailType

  • Type: picklist
  • Properties: Create, Filter, Group, Restricted picklist, Sort, Update
  • Description: Specifies the type of detail added to the service information request. For example, an issue encountered while processing the request.
  • Possible values:
    • Assertion Identifier
    • Issue
    • OrderDetail

DetailValue

  • Type: string
  • Properties: Create, Filter, Group, Nillable, Sort, Update
  • Description: The value of the detail type. For example, the assertion ID when the detail type is Assertion Identifier.

LastReferencedDate

  • Type: dateTime
  • Properties: Filter, Nillable, Sort
  • Description: The date when the record was last referenced.

LastViewedDate

  • Type: dateTime
  • Properties: Filter, Nillable, Sort
  • Description: The date when the record was last viewed.

Name

  • Type: string
  • Properties: Autonumber, Defaulted on create, Filter, idLookup, Sort
  • Description: The name of the record.

ServiceInformationRequestId

  • Type: reference
  • Properties: Create, Filter, Group, Sort
  • Description: The associated service information request.

    This field is a relationship field.

  • Relationship Name: ServiceInformationRequest
  • Relationship Type: Master-detail
  • Refers To: ServiceInformationRequest (the master object)

Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

ServiceInfoRequestDetailChangeEvent
Change events are available for the object.
ServiceInfoRequestDetailFeed
Feed tracking is available for the object.
ServiceInfoRequestDetailHistory
History is available for tracked fields of the object.