Referral Assignment Rule (PATCH)

Update a draft or inactive assignment rule, including its name, description, conditions, condition requirement, and assignee. Include the complete rule definition in the request body. This API replaces the entire schema of an assignment rule definition. Before updating an active rule, deactivate it.

Resource

/connect/referral-management/assignment-rules/ruleApiName

Available Version

67.0

HTTP Methods

PATCH

URI Parameters

Parameter Name Type Description Required
ruleApiName String The server-generated API name of the referral assignment rule. Required

Request Body for PATCH

JSON Example

{
  "name": "Assign big home loans to User B (rev 2)",
  "description": "Now routed to Loan Officer Team B (updated 2026-05-12).",
  "ruleLogicalExpression": "1 AND 2",
  "conditions": [
    {
      "fieldApiName": "Referral_Product__c",
      "operator": "Equals",
      "values": ["homeloan"]
    },
    {
      "fieldApiName": "Referral_Value__c",
      "operator": "GreaterThan",
      "values": ["750000"]
    }
  ],
  "assignee": {
    "type": "USER",
    "id": "005xx0000002BBBBB2"
  }
}

Properties

Property Name Type Description Required
name String Display name for the referral assignment rule. The maximum supported length is up to 80 characters. Required
description String Description of the business purpose of the rule. The maximum supported length is up to 255 characters. Optional
ruleLogicalExpression String Logical expression that determines how conditions are evaluated when a rule has more than one condition. For example, use 1 AND 2 AND 3 when the referral must match every condition, 1 OR 2 OR 3 when it must match at least one, or a custom expression such as 1 AND (2 OR 3) for a specific combination. Optional
conditions Referral Assignment Condition Input[] Criteria that a referral must satisfy for this assignment rule to match. See Referral Assignment Condition Input. Required
assignee Referral Assignment Assignee Input User or queue that receives referrals matching this rule. See Referral Assignment Assignee Input. Required

Response Body for PATCH