--- schema_version: "1" id: ef0d3a104f28816dd1aa08664ead5dea8714a78f69f63075bfb92173648f790c title: Case Participant Info Wrapper collection: legacydeveloper version: current locale: en-us portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/financial_services_cloud_object_reference/connect_requests_case_participant_info_wrappe.md canonical_url: https://developer.salesforce.com/docs/atlas.en-us.financial_services_cloud_object_reference.meta/financial_services_cloud_object_reference/connect_requests_case_participant_info_wrappe.htm source_site: developer.salesforce.com content_type: documentation content_hash: 62d970ee00940ccb8dcf39f98d856e5dfedc796c73e292d551123c037e291414 description: Input representation of a case participant associated with the complaint. --- # Case Participant Info Wrapper Input representation of a case participant associated with the complaint. ## Properties
Name Type Description Required or Optional Available Version
additionalInfo Map<String, Generic Object Wrapper> Additional information about the case participant. Optional 58.0
authorizationProof String Proof of authorization for the case participant. Possible values are:
  • Email Consent
  • Verbal Consent
  • Power of Attorney
  • Joint Ownership
 Required when the complainant is a customer representative, otherwise optional 58.0
participantId String Case participant’s account ID. Required 58.0
preferredCallTimeFrom String Preferred time window to call the case participant. Optional 58.0
preferredCallTimeTo String Preferred time window to call the case participant. Optional 58.0
preferredCommunicationMode String Preferred mode of communication by the case participant to get updates related to the complaint. Optional 58.0
role String Role of the case participant. Possible values are:
  • Complainant
  • Complainant Representative
 Optional 58.0
status String Status of the case related to the participant. Possible values are:
  • Active
  • In Review
  • Pending
  • Submitted
 Optional 58.0