---
schema_version: "1"
id: 68163287392a37f1a36fc9ad9df3fc7c0443d1299bd4da689d40221b45fad6ca
title: WorkSkillRouting
collection: legacydeveloper
version: current
locale: en-us
portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/api_tooling/tooling_api_objects_workskillrouting.md
canonical_url: https://developer.salesforce.com/docs/atlas.en-us.api_tooling.meta/api_tooling/tooling_api_objects_workskillrouting.htm
source_site: developer.salesforce.com
content_type: documentation
content_hash: 33a1d2deb0daaffd635837c7451530fb5e4fd088aed2a6fcd7732df1a7e0ed36
description: Represents a setup object that stores a set of WorkSkillRoutingAttribute objects used to route a work item to an agent who has the skills necessary to take the work. Available in API version 46.0 and later.
---
# WorkSkillRouting

Represents a setup object that stores a set of WorkSkillRoutingAttribute objects used to route a work item to an agent who has the skills necessary to take the work. Available in API version 46.0 and later.

## Supported SOAP Calls

create(), delete(), describeSObjects(), query(), retrieve(), update(), upsert()

## Supported REST HTTP Methods

DELETE, GET, PATCH, POST

## Limitations

[SOQL Limitations](https://developer.salesforce.com/docs/atlas.en-us.api_tooling.meta/api_tooling/reference_objects_soql_limits.htm "Some Tooling API objects have SOQL limitations. These limitations apply to any Metadata Catalog query, which applies to all Custom Metadata Types and Metadata Catalog entities, not only the ones explicitly listed.")

[SOSL Limitations](https://developer.salesforce.com/docs/atlas.en-us.api_tooling.meta/api_tooling/reference_objects_sosl_limits.htm "Two Tooling API objects, EntityDefinition and FieldDefinition, have some SOSL limitations. ExternalString and MetadataComponentDependency (Beta) don’t support SOSL searches.")

## Fields

| Field | Details |
| --- | --- |
| DeveloperName | 
Type

string

Properties

Filter, Group, Sort

Description

The developer name for the WorkSkillRouting.

![Note](https://developer.salesforce.com/docs/atlas.en-us.api_tooling.meta/api_tooling/images/icon_note.png)

#### Note

Only users with View DeveloperName OR View Setup and Configuration permission can view, group, sort, and filter this field.















 |
| FullName | 

Type

string

Properties

Create, Group, Nillable

Description

The full name of the associated metadata type in Metadata API.



 |
| IsActive | 

Type

boolean

Properties

Defaulted on create, Filter, Group, Sort

Description

Indicates whether assignment rules are active and can be evaluated.



 |
| Language | 

Type

picklist

Properties

Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort

Description

The language in the user’s personal settings.



 |
| MasterLabel | 

Type

string

Properties

Filter, Group, Sort

Description

Master label for this object. This display value is the internal label that is not translated.



 |
| Metadata | 

Type

mns:WorkSkillRouting

Properties

Create, Nillable, Update

Description

The associated metadata type in Metadata API.



 |
| RelatedEntity | 

Type

picklist

Properties

Filter, Group, Restricted picklist, Sort, Unique

Description

Type of Salesforce object that the attributes are associated with.



 |