Represents user-level telephony settings that override the default org-level
configuration. This object is available in API version 68.0 and later.
Supported Calls
create(), delete(), describeSObjects(), query(), retrieve(), update(), upsert()
Special Access Rules
To access this object, enable Agentforce Contact Center Admin (Salesforce Voice) permission
set.
Fields
| UserId |
- Type
- reference
- Properties
- Create, Filter, Group, Nillable, Sort
- Description
- Unique ID of the user to which the telephony configuration
override applies. Each user can have only one override
assignment.
- This field is a relationship field.
- Relationship Name
- User
- Refers To
- User
|
| VoiceTelephonyDefinitionId |
- Type
- reference
- Properties
- Create, Filter, Group, Sort
- Description
- ID of the voice telephony configuration associated with the
override.
- This field is a relationship field.
- Relationship Name
- VoiceTelephonyDefinition
- Relationship Type
- Master-detail
- Refers To
- VoiceTelephonyDefinition (the master object)
|