Represents profile-level telephony settings that override the default
org-level configuration. This object is available in API version 68.0 and later.
Supported Calls
create(), delete(), describeSObjects(), query(), retrieve(), update(), upsert()
Special Access Rules
To access this object, enable Agentforce Contact Center Admin (Salesforce Voice) permission
set.
Fields
| ProfileId |
- Type
- reference
- Properties
- Create, Filter, Group, Nillable, Sort
- Description
- Unique ID of the profile assignment to which the telephony
configuration override applies. Each profile can have only one
override assignment.
- This field is a relationship field.
- Relationship Name
- Profile
- Refers To
- Profile
|
| VoiceTelephonyDefinitionId |
- Type
- reference
- Properties
- Create, Filter, Group, Sort
- Description
- ID of the voice telephony configuration associated with the
override.
- This field is a relationship field.
- Relationship Name
- VoiceTelephonyDefinition
- Relationship Type
- Master-detail
- Refers To
- VoiceTelephonyDefinition (the master object)
|
