---
schema_version: "1"
id: f0e61ded93b93cf0bad28e76d9b7ffc40df6c5905d80fae2d8bb9b0c680176d0
title: EmbeddedServiceCustomization
collection: legacydeveloper
version: current
locale: en-us
portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/api_tooling/tooling_api_objects_embeddedservicecustomization.md
canonical_url: https://developer.salesforce.com/docs/atlas.en-us.api_tooling.meta/api_tooling/tooling_api_objects_embeddedservicecustomization.htm
source_site: developer.salesforce.com
content_type: documentation
content_hash: 39a00c4093575e65d5601fd46f6393cd775e09a29309f1946bb1545e5dc366e9
description: Represents a mapping between the EmbeddedServiceCustomization record parent and the EmbeddedServiceConfiguration or EmbeddedServiceMenuSettings, for a set of Embedded Service resources. Each resource is set of customizations applied via an uploaded static resource for your Embedded Chat. This object is available in API version 52.0 and later.
---
# EmbeddedServiceCustomization

Represents a mapping between the EmbeddedServiceCustomization record parent and the EmbeddedServiceConfiguration or EmbeddedServiceMenuSettings, for a set of Embedded Service resources. Each resource is set of customizations applied via an uploaded static resource for your Embedded Chat. This object is available in API version 52.0 and later.

## Supported SOAP API Calls

create(), delete(), describeSObjects(), query(), retrieve(), update(), upsert()

## Supported REST API Methods

DELETE, GET, HEAD, PATCH, POST, Query

## Fields

| Field | Details |
| --- | --- |
| CustomizationName | 
Type

string

Properties

Create, Filter, Group, Sort, Update

Description

The name of the custom set of resources you create for your embedded component.



 |
| Description | 

Type

textarea

Properties

Create, Filter, Nillable, Sort, Update

Description

Used to describe a set of custom resources.



 |
| ParentId | 

Type

reference

Properties

Create, Filter, Group, Sort

Description

The ID of the EmbeddedServiceConfig or EmbeddedServiceMenuSettings parent record. This is a polymorphic relationship field.

Relationship Name

Parent

Relationship Type

Lookup

Refers To

EmbeddedServiceConfig, EmbeddedServiceMenuSettings



 |