---
schema_version: "1"
id: 1e39ae3dcd62487c27b0b26937ecb381d11d58ba51941851049f91e3684b10ae
title: DataRetrieval Namespace
collection: legacydeveloper
version: current
locale: en-us
portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/apexref/apex_namespace_DataRetrieval.md
canonical_url: https://developer.salesforce.com/docs/atlas.en-us.apexref.meta/apexref/apex_namespace_DataRetrieval.htm
source_site: developer.salesforce.com
content_type: documentation
content_hash: 7454e4827e90841f2f0dd3cb6b63c3eab7a119c0d6c01abb1a8473cc1c7da64c
description: The DataRetrieval namespace provides classes and methods to record details of customer-agent engagements, as well as transcripts of their conversations.
---
# DataRetrieval Namespace

The DataRetrieval namespace provides classes and methods to record details of customer-agent engagements, as well as transcripts of their conversations.

The following are the classes in the DataRetrieval namespace.

[Engagement Class](https://developer.salesforce.com/docs/atlas.en-us.264.0.industries_reference.meta/industries_reference/apex_class_DataRetrieval_Engagement.htm "HTML (New Window)")

[Engagements Class](https://developer.salesforce.com/docs/atlas.en-us.264.0.industries_reference.meta/industries_reference/apex_class_DataRetrieval_Engagements.htm "HTML (New Window)")

[EngagementRecordDetails Class](https://developer.salesforce.com/docs/atlas.en-us.264.0.industries_reference.meta/industries_reference/apex_class_DataRetrieval_EngagementRecordDetails.htm "HTML (New Window)")

[EngagementRecordDetailsList Class](https://developer.salesforce.com/docs/atlas.en-us.264.0.industries_reference.meta/industries_reference/apex_class_DataRetrieval_EngagementRecordDetailsList.htm "HTML (New Window)")

[FieldDetailsRepresentation Class](https://developer.salesforce.com/docs/atlas.en-us.264.0.industries_reference.meta/industries_reference/apex_class_DataRetrieval_FieldDetailsRepresentation.htm "HTML (New Window)")

[ObjectDetailsRepresentation Class](https://developer.salesforce.com/docs/atlas.en-us.264.0.industries_reference.meta/industries_reference/apex_class_DataRetrieval_ObjectDetailsRepresentation.htm "HTML (New Window)")

[RecordDetailsRepresentation Class](https://developer.salesforce.com/docs/atlas.en-us.264.0.industries_reference.meta/industries_reference/apex_class_DataRetrieval_RecordDetailsRepresentation.htm "HTML (New Window)")

[RecordTranscripts Class](https://developer.salesforce.com/docs/atlas.en-us.264.0.industries_reference.meta/industries_reference/apex_class_DataRetrieval_RecordTranscripts.htm "HTML (New Window)")

[RecordTranscriptsList Class](https://developer.salesforce.com/docs/atlas.en-us.264.0.industries_reference.meta/industries_reference/apex_class_DataRetrieval_RecordTranscriptsList.htm "HTML (New Window)")

[Transcript Class](https://developer.salesforce.com/docs/atlas.en-us.264.0.industries_reference.meta/industries_reference/apex_class_DataRetrieval_Transcript.htm "HTML (New Window)")