--- schema_version: "1" id: c0e2a24f13d61becb3ecd4dda1c0f6a4e046a5fde95b3cc33490ca0ff5679865 title: SocialEngagement Class collection: legacydeveloper version: current locale: en-us portal_url: https://docs.salesforce.com/legacydeveloper/current/en-us/apexref/apex_ConnectAPI_SocialEngagement_static_methods.md canonical_url: https://developer.salesforce.com/docs/atlas.en-us.apexref.meta/apexref/apex_ConnectAPI_SocialEngagement_static_methods.htm source_site: developer.salesforce.com content_type: documentation content_hash: f05c959892701fae993dab46f4f585a91717ed542f7fa480fe4c77af03e690ae description: Manage information about social accounts or fan pages for social networks.These methods are for SocialEngagement. All methods are static.Delete a social post from its social network.Follow a social persona in its social network.Follow a social persona on a social post in its social network.Get available intents for a social post.Get a managed social account that is in the org and assigned to the user.Gets a list of managed social accounts that are in the org and assigned to the user.Get a list of managed social accounts that are in the org and assigned to the user.Get the follow relationship between a managed social account and a social persona.Hide a social post in its social network.Like a social post in its social network.Approve or reject the publishing of a large number of social posts.Recall an approval request to publish a social post.Stop following a social persona in its social network.Stop following a social persona of a social post in its social network.Unhide a social post in its social network.Unlike a social post in its social network. --- # SocialEngagement Class Manage information about social accounts or fan pages for social networks. ![Note](https://developer.salesforce.com/docs/atlas.en-us.apexref.meta/apexref/images/icon_note.png) #### Note Social Studio was retired on November 18, 2024. ## Namespace [ConnectApi](https://developer.salesforce.com/docs/atlas.en-us.apexref.meta/apexref/apex_classes_connect_api.htm "The ConnectApi namespace (also called Connect in Apex) provides classes for accessing the same data available in Connect REST API. Use Connect in Apex to create custom experiences in Salesforce.") #### See Also - [_Knowledge Article_: Marketing Cloud Social Studio Retirement](https://help.salesforce.com/s/articleView?id=000392005&type=1&language=en_US "Knowledge Article: Marketing Cloud Social Studio Retirement - HTML (New Window)") ## SocialEngagement Methods These methods are for SocialEngagement. All methods are static. - **[deleteSocialPost(socialPostId, socialAccountId)](https://developer.salesforce.com/docs/atlas.en-us.apexref.meta/apexref/apex_ConnectAPI_SocialEngagement_static_methods.htm#apex_ConnectAPI_SocialEngagement_deleteSocialPost_1)** Delete a social post from its social network. - **[followSocialPersona(socialPersonaId, socialAccountId)](https://developer.salesforce.com/docs/atlas.en-us.apexref.meta/apexref/apex_ConnectAPI_SocialEngagement_static_methods.htm#apex_ConnectAPI_SocialEngagement_followSocialPersona_2)** Follow a social persona in its social network. - **[followSocialPostPersona(socialPostId, socialAccountId)](https://developer.salesforce.com/docs/atlas.en-us.apexref.meta/apexref/apex_ConnectAPI_SocialEngagement_static_methods.htm#apex_ConnectAPI_SocialEngagement_followSocialPostPersona_2)** Follow a social persona on a social post in its social network. - **[getIntents(socialPostId)](https://developer.salesforce.com/docs/atlas.en-us.apexref.meta/apexref/apex_ConnectAPI_SocialEngagement_static_methods.htm#apex_ConnectAPI_SocialEngagement_getIntents_1)** Get available intents for a social post. - **[getManagedSocialAccount(id)](https://developer.salesforce.com/docs/atlas.en-us.apexref.meta/apexref/apex_ConnectAPI_SocialEngagement_static_methods.htm#apex_ConnectAPI_SocialEngagement_getManagedSocialAccount_1)** Get a managed social account that is in the org and assigned to the user. - **[getManagedSocialAccounts()](https://developer.salesforce.com/docs/atlas.en-us.apexref.meta/apexref/apex_ConnectAPI_SocialEngagement_static_methods.htm#apex_ConnectAPI_SocialEngagement_getManagedSocialAccounts_1)** Gets a list of managed social accounts that are in the org and assigned to the user. - **[getManagedSocialAccounts(socialNetwork)](https://developer.salesforce.com/docs/atlas.en-us.apexref.meta/apexref/apex_ConnectAPI_SocialEngagement_static_methods.htm#apex_ConnectAPI_SocialEngagement_getManagedSocialAccounts_2)** Get a list of managed social accounts that are in the org and assigned to the user. - **[getRelationship(id, socialPersonaId)](https://developer.salesforce.com/docs/atlas.en-us.apexref.meta/apexref/apex_ConnectAPI_SocialEngagement_static_methods.htm#apex_ConnectAPI_SocialEngagement_getRelationship_1)** Get the follow relationship between a managed social account and a social persona. - **[hideSocialPost(socialPostId, socialAccountId)](https://developer.salesforce.com/docs/atlas.en-us.apexref.meta/apexref/apex_ConnectAPI_SocialEngagement_static_methods.htm#apex_ConnectAPI_SocialEngagement_hideSocialPost_2)** Hide a social post in its social network. - **[likeSocialPost(socialPostId, socialAccountId)](https://developer.salesforce.com/docs/atlas.en-us.apexref.meta/apexref/apex_ConnectAPI_SocialEngagement_static_methods.htm#apex_ConnectAPI_SocialEngagement_likeSocialPost_2)** Like a social post in its social network. - **[massApprove(massApproval)](https://developer.salesforce.com/docs/atlas.en-us.apexref.meta/apexref/apex_ConnectAPI_SocialEngagement_static_methods.htm#apex_ConnectAPI_SocialEngagement_massApprove_1)** Approve or reject the publishing of a large number of social posts. - **[recallApproval(socialPostId)](https://developer.salesforce.com/docs/atlas.en-us.apexref.meta/apexref/apex_ConnectAPI_SocialEngagement_static_methods.htm#apex_ConnectAPI_SocialEngagement_recallApproval_1)** Recall an approval request to publish a social post. - **[unfollowSocialPersona(socialPersonaId, socialAccountId)](https://developer.salesforce.com/docs/atlas.en-us.apexref.meta/apexref/apex_ConnectAPI_SocialEngagement_static_methods.htm#apex_ConnectAPI_SocialEngagement_unfollowSocialPersona_1)** Stop following a social persona in its social network. - **[unfollowSocialPostPersona(socialPostId, socialAccountId)](https://developer.salesforce.com/docs/atlas.en-us.apexref.meta/apexref/apex_ConnectAPI_SocialEngagement_static_methods.htm#apex_ConnectAPI_SocialEngagement_unfollowSocialPostPersona_1)** Stop following a social persona of a social post in its social network. - **[unhideSocialPost(socialPostId, socialAccountId)](https://developer.salesforce.com/docs/atlas.en-us.apexref.meta/apexref/apex_ConnectAPI_SocialEngagement_static_methods.htm#apex_ConnectAPI_SocialEngagement_unhideSocialPost_1)** Unhide a social post in its social network. - **[unlikeSocialPost(socialPostId, socialAccountId)](https://developer.salesforce.com/docs/atlas.en-us.apexref.meta/apexref/apex_ConnectAPI_SocialEngagement_static_methods.htm#apex_ConnectAPI_SocialEngagement_unlikeSocialPost_1)** Unlike a social post in its social network. ### deleteSocialPost(socialPostId, socialAccountId) Delete a social post from its social network. ![Note](https://developer.salesforce.com/docs/atlas.en-us.apexref.meta/apexref/images/icon_note.png) #### Note Deleting a social post from its social network doesn’t delete the record from Salesforce. #### API Version 46.0–61.0 #### Requires Chatter No #### Signature public static ConnectApi.DeleteSocialPostIntent deleteSocialPost(String socialPostId, String socialAccountId) #### Parameters socialPostId Type: String ID of the social post to delete. socialAccountId Type: String ID of the social account that deletes the post. #### Return Value Type: [ConnectApi.DeleteSocialPostIntent](https://developer.salesforce.com/docs/atlas.en-us.apexref.meta/apexref/apex_connectapi_output_delete_social_post_intent_output.htm "Delete intent for the social post.") ### followSocialPersona(socialPersonaId, socialAccountId) Follow a social persona in its social network. #### API Version 45.0–61.0 #### Requires Chatter No #### Signature public static ConnectApi.FollowSocialPersonaIntent followSocialPersona(String socialPersonaId, String socialAccountId) #### Parameters socialPersonaId Type: String ID of the social persona to follow. socialAccountId Type: String ID of the social account that follows the social persona. #### Return Value Type: [ConnectApi.FollowSocialPersonaIntent](https://developer.salesforce.com/docs/atlas.en-us.apexref.meta/apexref/apex_connectapi_output_follow_social_persona_intent_output.htm "Follow intent on a social persona.") ### followSocialPostPersona(socialPostId, socialAccountId) Follow a social persona on a social post in its social network. #### API Version 45.0–61.0 #### Requires Chatter No #### Signature public static ConnectApi.FollowSocialPersonaIntent followSocialPostPersona(String socialPostId, String socialAccountId) #### Parameters socialPostId Type: String ID of the social post authored by the social persona to follow. socialAccountId Type: String ID of the social account that follows the social persona. #### Return Value Type: [ConnectApi.FollowSocialPersonaIntent](https://developer.salesforce.com/docs/atlas.en-us.apexref.meta/apexref/apex_connectapi_output_follow_social_persona_intent_output.htm "Follow intent on a social persona.") ### getIntents(socialPostId) Get available intents for a social post. #### API Version 45.0–61.0 #### Requires Chatter No #### Signature public static ConnectApi.SocialPostIntents getIntents(String socialPostId) #### Parameters socialPostId Type: String ID of a social post. #### Return Value Type: [ConnectApi.SocialPostIntents](https://developer.salesforce.com/docs/atlas.en-us.apexref.meta/apexref/apex_connectapi_output_social_post_intents_output.htm "Intents available for a social post.") ### getManagedSocialAccount(id) Get a managed social account that is in the org and assigned to the user. #### API Version 44.0–61.0 #### Requires Chatter No #### Signature public static ConnectApi.ManagedSocialAccount getManagedSocialAccount(String id) #### Parameters id Type: String Description: Internal SFDC ID for this managed social account. #### Return Value Type: [ConnectApi.ManagedSocialAccount](https://developer.salesforce.com/docs/atlas.en-us.apexref.meta/apexref/apex_connectapi_output_managed_social_account_output.htm#apex_connectapi_output_managed_social_account_output "Information describing a managed social account or fan page of a social network.") ### getManagedSocialAccounts() Gets a list of managed social accounts that are in the org and assigned to the user. #### API Version 44.0–61.0 #### Requires Chatter No #### Signature public static ConnectApi.ManagedSocialAccounts getManagedSocialAccounts() #### Return Value Type: [ConnectApi.ManagedSocialAccounts](https://developer.salesforce.com/docs/atlas.en-us.apexref.meta/apexref/apex_connectapi_output_managed_social_accounts_setup_output.htm#apex_connectapi_output_managed_social_accounts_setup_output "A list of managed social accounts.") ### getManagedSocialAccounts(socialNetwork) Get a list of managed social accounts that are in the org and assigned to the user. #### API Version 44.0–61.0 #### Requires Chatter No #### Signature public static ConnectApi.ManagedSocialAccounts getManagedSocialAccounts(ConnectApi.SocialNetworkProvider socialNetwork) #### Parameters **socialNetwork** Type: [ConnectApi.SocialNetworkProvider](https://developer.salesforce.com/docs/atlas.en-us.apexref.meta/apexref/connectAPI_enums.htm#SocialNetworkProviderEnumValues) Description: Filters results based on the social network. Values are: - Facebook - GooglePlus - Instagram - InstagramBusiness - KakaoTalk - Kik - Line - LinkedIn - Messenger - Other - Pinterest - QQ - Rypple - SinaWeibo - SMS - Snapchat - Telegram - Twitter - VKontakte - WeChat - WhatsApp - YouTube #### Return Value Type: [ConnectApi.ManagedSocialAccounts](https://developer.salesforce.com/docs/atlas.en-us.apexref.meta/apexref/apex_connectapi_output_managed_social_accounts_setup_output.htm#apex_connectapi_output_managed_social_accounts_setup_output "A list of managed social accounts.") ### getRelationship(id, socialPersonaId) Get the follow relationship between a managed social account and a social persona. #### API Version 46.0–61.0 #### Requires Chatter No #### Signature public static ConnectApi.SocialAccountRelationship getRelationship(String id, String socialPersonaId) #### Parameters id Type: String ID of the managed social account. socialPersonaId Type: String ID of the social persona. #### Return Value Type: [ConnectApi.SocialAccountRelationship](https://developer.salesforce.com/docs/atlas.en-us.apexref.meta/apexref/apex_connectapi_output_social_account_relationship_output.htm "Follow relationship between a managed social account and a social persona.") ### hideSocialPost(socialPostId, socialAccountId) Hide a social post in its social network. #### API Version 46.0–61.0 #### Requires Chatter No #### Signature public static ConnectApi.HideSocialPostIntent hideSocialPost(String socialPostId, String socialAccountId) #### Parameters socialPostId Type: String ID of the social post to hide. socialAccountId Type: String ID of the social account that hides the post. #### Return Value Type: [ConnectApi.HideSocialPostIntent](https://developer.salesforce.com/docs/atlas.en-us.apexref.meta/apexref/apex_connectapi_output_hide_social_post_intent_output.htm "Hide intent for a social post.") ### likeSocialPost(socialPostId, socialAccountId) Like a social post in its social network. #### API Version 46.0–61.0 #### Requires Chatter No #### Signature public static ConnectApi.LikeSocialPostIntent likeSocialPost(String socialPostId, String socialAccountId) #### Parameters socialPostId Type: String ID of the social post to like. socialAccountId Type: String ID of the social account that likes the post. #### Return Value Type: [ConnectApi.LikeSocialPostIntent](https://developer.salesforce.com/docs/atlas.en-us.apexref.meta/apexref/apex_connectapi_output_like_social_post_intent_output.htm "Like intent on a social post.") ### massApprove(massApproval) Approve or reject the publishing of a large number of social posts. #### API Version 46.0–61.0 #### Requires Chatter No #### Signature public static ConnectApi.SocialPostMassApprovalOutput massApprove(ConnectApi.SocialPostMassApprovalInput massApproval) #### Parameters massApproval Type: [ConnectApi.SocialPostMassApprovalInput](https://developer.salesforce.com/docs/atlas.en-us.apexref.meta/apexref/apex_connectapi_input_social_post_mass_approval.htm "List of social post ids and the action to approve or reject publishing them.") A ConnectApi.SocialPostMassApprovalInput body that includes a list of social post IDs and the action to approve or reject publishing them. #### Return Value Type: [ConnectApi.SocialPostMassApprovalOutput](https://developer.salesforce.com/docs/atlas.en-us.apexref.meta/apexref/apex_connectapi_output_social_post_mass_approval.htm "Approval or rejection of a large number of social posts.") ### recallApproval(socialPostId) Recall an approval request to publish a social post. #### API Version 46.0–61.0 #### Requires Chatter No #### Signature public static Void recallApproval(String socialPostId) #### Parameters socialPostId Type: String ID of the social post. #### Return Value Type: Void ### unfollowSocialPersona(socialPersonaId, socialAccountId) Stop following a social persona in its social network. #### API Version 45.0–61.0 #### Requires Chatter No #### Signature public static Void unfollowSocialPersona(String socialPersonaId, String socialAccountId) #### Parameters socialPersonaId Type: String ID of the social persona to stop following. socialAccountId Type: String ID of the social account that stops following the social persona. #### Return Value Type: Void ### unfollowSocialPostPersona(socialPostId, socialAccountId) Stop following a social persona of a social post in its social network. #### API Version 45.0–61.0 #### Requires Chatter No #### Signature public static Void unfollowSocialPostPersona(String socialPostId, String socialAccountId) #### Parameters socialPostId Type: String ID of the social post authored by the social persona to stop following. socialAccountId Type: String ID of the social account that stops following the social persona. #### Return Value Type: Void ### unhideSocialPost(socialPostId, socialAccountId) Unhide a social post in its social network. #### API Version 46.0–61.0 #### Requires Chatter No #### Signature public static Void unhideSocialPost(String socialPostId, String socialAccountId) #### Parameters socialPostId Type: String ID of the social post to unhide. socialAccountId Type: String ID of the social account that unhides the post. #### Return Value Type: Void ### unlikeSocialPost(socialPostId, socialAccountId) Unlike a social post in its social network. #### API Version 46.0–61.0 #### Requires Chatter No #### Signature public static Void unlikeSocialPost(String socialPostId, String socialAccountId) #### Parameters socialPostId Type: String ID of the social post to unlike. socialAccountId Type: String ID of the social account that unlikes the post. #### Return Value Type: Void