---
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title: WorkOrder
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/service-cloud/workdotcom_dev/guides/wkfsl-sforce-api-objects-workorder.md
canonical_url: https://developer.salesforce.com/docs/service/workdotcom-dev/guide/wkfsl-sforce-api-objects-workorder.html
source_site: developer.salesforce.com
content_type: documentation
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products:
  - Work.com Developer Guide
  - Service Cloud Developer Content
---

# WorkOrder

Represents field service work to be performed for a customer. Work.com adds new custom fields to the WorkOrder object. The custom field associated with Shift Manager contains information about the facility plan for that shift. This object is available in API version 36.0 and later.

For standard fields on the WorkOrder object, see [Object Reference - WorkOrder](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_workorder.htm).

## Supported Calls

`create()`, `delete()`, `describeLayout()`, `describeSObjects()`, `getDeleted()`, `getUpdated()`, `query()`, `retrieve()`, `search()`, `undelete()`, `update()`, `upsert()`

## Custom Fields

| Field                       | Type      | Properties                                    | Description                                                                                    |
| --------------------------- | --------- | --------------------------------------------- | ---------------------------------------------------------------------------------------------- |
| wkfsl\_\_Facility_Plan\_\_c | reference | Create, Filter, Group, Nillable, Sort, Update | The facility plan record for the shift. This field is available in API version 48.0 and later. |