---
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title: ServiceResource
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/service-cloud/workdotcom_dev/guides/wkfsl-sforce-api-objects-serviceresource.md
canonical_url: https://developer.salesforce.com/docs/service/workdotcom-dev/guide/wkfsl-sforce-api-objects-serviceresource.html
source_site: developer.salesforce.com
content_type: documentation
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products:
  - Work.com Developer Guide
  - Service Cloud Developer Content
---

# ServiceResource

Represents a user who can accept shifts. Data is imported from employee records to create User and Service Resource records. Service Resources are linked to Service Territories through their Service Territory Membership. This object is available in API version 38.0 and later.

For standard fields on the ServiceResource object, see [Object Reference - ServiceResource](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_serviceresource.htm).

## Supported Calls

`create()`, `describeLayout()`, `describeSObjects()`, `getDeleted()`, `getUpdated()`, `query()`, `retrieve()`, `search()`, `update()`, `upsert()`

## Custom Fields

| Field                  | Type      | Properties                                    | Description                                                                                    |
| ---------------------- | --------- | --------------------------------------------- | ---------------------------------------------------------------------------------------------- |
| wkfsl\_\_Employee\_\_c | reference | Create, Filter, Group, Nillable, Sort, Update | Employee information for this resource. This field is available in API version 48.0 and later. |