---
schema_version: "1"
id: 36213f7b9f792a2198060dabbfe7da8a4cb849011236e1b1fcfbd32fc381b53b
title: Get Service Appointment Details
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/service-cloud/salesforce-scheduler-dev-guide/guides/salesforce-scheduler/uc4-get-service-appointment-details.md
canonical_url: https://developer.salesforce.com/docs/service/salesforce-scheduler-dev-guide/guide/uc4-get-service-appointment-details.html
source_site: developer.salesforce.com
content_type: documentation
content_hash: 57434682d76162264242e0012532971d2cd1c968dd5e24398ddc9468e597560d
products:
  - Salesforce Scheduler Developer Guide
  - Service Cloud Developer Content
---

# Get Service Appointment Details

A service appointment represents an appointment booked through Salesforce Scheduler.

1.  Create a page to show the details of a service appointment record that the user selects.

2.  Make a `GET` request on the ServiceAppointment object.

    **Sample Request**

    Here’s a sample `GET` request to retrieve the service appointment details.

    ```nolang
    https://yourInstance.salesforce.com/services/data/v68.0/sobjects/ServiceAppointment/08pS7000000019BIAQ
    ```

    **Sample Response**

    The method returns the service appointment details.

    ```nolang
    {
      "attributes": {
        "type": "ServiceAppointment",
        "url": "/services/data/v57.0/sobjects/ServiceAppointment/08pS7000000019BIAQ"
      },
      "Id": "08pS7000000019BIAQ",
      "OwnerId": "005S7000000Ipe4IAC",
      "IsDeleted": false,
      "AppointmentNumber": "SA-0004",
      "CreatedDate": "2023-03-13T17:31:23.000+0000",
      "CreatedById": "005S7000000Ipe4IAC",
      "LastModifiedDate": "2023-03-13T17:31:23.000+0000",
      "LastModifiedById": "005S7000000Ipe4IAC",
      "SystemModstamp": "2023-03-13T17:31:28.000+0000",
      "LastViewedDate": "2023-03-13T17:31:23.000+0000",
      "LastReferencedDate": "2023-03-13T17:31:23.000+0000",
      "ParentRecordId": "001S7000001pFlJIAU",
      "ParentRecordType": "Account",
      "AccountId": "001S7000001pFlJIAU",
      "WorkTypeId": "08qS70000004DQsIAM",
      "ContactId": null,
      "Street": "121 Spear Street",
      "City": "Charlotte",
      "State": "VT",
      "PostalCode": "05445",
      "Country": "United States",
      "Latitude": 44.356843,
      "Longitude": -73.194897,
      "GeocodeAccuracy": "Block",
      "Address": {
        "city": "Charlotte",
        "country": "United States",
        "geocodeAccuracy": "Block",
        "latitude": 44.356843,
        "longitude": -73.194897,
        "postalCode": "05445",
        "state": "VT",
        "street": "121 Spear Street"
      },
      "Description": null,
      "EarliestStartTime": "2023-03-13T17:31:23.000+0000",
      "DueDate": "2023-03-20T17:31:23.000+0000",
      "Duration": null,
      "ArrivalWindowStartTime": "2023-03-15T18:00:00.000+0000",
      "ArrivalWindowEndTime": "2023-03-15T19:00:00.000+0000",
      "Status": "Scheduled",
      "SchedStartTime": "2023-03-15T18:00:00.000+0000",
      "SchedEndTime": "2023-03-15T19:00:00.000+0000",
      "ActualStartTime": null,
      "ActualEndTime": null,
      "ActualDuration": null,
      "DurationType": "Hours",
      "DurationInMinutes": null,
      "ServiceTerritoryId": "0HhS700000001DYKAY",
      "Subject": null,
      "ParentRecordStatusCategory": null,
      "StatusCategory": "Scheduled",
      "ServiceNote": null,
      "AppointmentType": null,
      "Email": null,
      "Phone": null,
      "CancellationReason": null,
      "AdditionalInformation": null,
      "Comments": null,
      "IsAnonymousBooking": false,
      "IsOffsiteAppointment": false,
      "ApptBookingInfoUrl": null,
      "AppointmentInvitationId": null,
      "EngagementChannelTypeId": "0eFS70000004CG5MAM"
    }
    ```

3.  Parse the JSON response, and show the service appointments details on the page that you created.


On the next page, you can let users to modify an engagement channel type, a service resource, or a time slot depending on what the user chooses to change.