---
schema_version: "1"
id: 362b50c098e49f3eb5161f76e761cef01dfe228b3bff9fa6764b69c482379c4a
title: WaitlistServiceResource
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/service-cloud/salesforce-scheduler-dev-guide/guides/salesforce-scheduler/objects/sforce-api-objects-waitlistserviceresource.md
canonical_url: https://developer.salesforce.com/docs/service/salesforce-scheduler-dev-guide/guide/sforce-api-objects-waitlistserviceresource.html
source_site: developer.salesforce.com
content_type: documentation
content_hash: 82086ba937dcd66c3619a95a07d8d2a3305245679bd31afe6ca3e0bca341b952
products:
  - Salesforce Scheduler Developer Guide
  - Service Cloud Developer Content
---

# WaitlistServiceResource

Represents the relationship between the Waitlist object and the Service Resource object for Salesforce Scheduler. This object is available in API version 58.0 and later.

## Supported Calls

`create()`, `delete()`, `describeLayout()`, `describeSObjects()`, `getDeleted()`, `getUpdated()`, `query()`, `retrieve()`, `search()`, `undelete()`, `update()`, `upsert()`

## Special Access Rules

Salesforce Scheduler must be enabled.

## Fields

### AccessLevel

-   **Type**: picklist
-   **Properties**: Create, Defaulted on create, Filter, Group, Restricted picklist, Sort, Update
-   **Description**: The access level of the user. The level determines the information that's masked from the service resource for a drop-in participant.
-   **Default value**: `Default`
-   **Possible values**:

    -   `Default`
    -   `Enhanced`

### IsAvailable

-   **Type**: boolean
-   **Properties**: Create, Defaulted on create, Filter, Group, Sort, Update
-   **Description**: Indicates whether the service resource is available to accept a drop-in participant from the waitlist (`true`) or not (`false`).
-   **Default value**: `false`

### LastReferencedDate

-   **Type**: dateTime
-   **Properties**: Filter, Nillable, Sort
-   **Description**: The date when the waitlist service resource record was last modified. Its label in the user interface is Last Modified Date.

### LastViewedDate

-   **Type**: dateTime
-   **Properties**: Filter, Nillable, Sort
-   **Description**: The date when the waitlist service resource record was last viewed.

### Name

-   **Type**: string
-   **Properties**: Autonumber, Defaulted on create, Filter, idLookup, Sort
-   **Description**: Auto-generated number that identifies the waitlist-service resource type record. For example, WSR-0001 and WSR-0002.

### ServiceResourceId

-   **Type**: reference
-   **Properties**: Create, Filter, Group, Sort
-   **Description**: The ID of the service resource that’s related to the waitlist. This field is a relationship field.
-   **Relationship Name**: ServiceResource
-   **Relationship Type**: Lookup
-   **Refers To**: ServiceResource

### WaitlistId

-   **Type**: reference
-   **Properties**: Create, Filter, Group, Sort
-   **Description**: The ID of the waitlist that’s related to the service resource. This field is a relationship field.
-   **Relationship Name**: Waitlist
-   **Relationship Type**: Lookup
-   **Refers To**: Waitlist

## Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

[WaitlistServiceResourceFeed](https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/sforce_api_associated_objects_feed.htm): Feed tracking is available for the object.

[WaitlistServiceResourceHistory](https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/sforce_api_associated_objects_history.htm): History is available for tracked fields of the object.