---
schema_version: "1"
id: 3782a4f22a8f245ef186dfedf3485b1924e6a6c46f4aacc62b0de2e9d4d9749b
title: Get Dummy Service Resource
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/service-cloud/salesforce-scheduler-dev-guide/guides/salesforce-scheduler/build-custom-apps/usecase11/uc11-get-appointment-candidates.md
canonical_url: https://developer.salesforce.com/docs/service/salesforce-scheduler-dev-guide/guide/uc11-get-appointment-candidates.html
source_site: developer.salesforce.com
content_type: documentation
content_hash: 380b39d990c4abc657b1278cd87067e0f05a40de5ea80bd274b59fd62c145757
products:
  - Salesforce Scheduler Developer Guide
  - Service Cloud Developer Content
---

# Get Dummy Service Resource

Show your users the dummy resource and its availability based on the selected work type group and service territory.

1.  Create a page to show your users dummy service resources.

2.  Make a `POST` request on the [`getAppointmentCandidates`](https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/requests_ls_getappointmentcandidates.htm) REST API by passing the required `workTypeGroupId` and `territoryIds` parameters. Set `allowConcurrentScheduling` to `true` to get concurrent time slots for the dummy resource.

    **note:** Specify the operating hour scheduling policy ID to show only the dummy resource who’s defined with operating hours for concurrent scheduling. See [Configure Scheduling Policy to Enforce Operating Hours](https://developer.salesforce.com/docs/service/salesforce-scheduler-dev-guide/guide/uc11-assign-scheduling-policy-to-dummy-resource.md).

    **Resource URI**

    ```nolang
    https://YOUR_INSTANCE.salesforce.com/services/data/v68.0/scheduling/getAppointmentCandidates
    ```

    Where `YOUR_INSTANCE` is a variable.

    **Sample Request**

    ```nolang
    {
      "startTime": "2022-10-01T00:00:00.000Z",
      "endTime": "2022-10-08T20:00:00.000Z",
      "allowConcurrentScheduling": true,
      "schedulingPolicyId": "0VrS7000000004XKAQ",
      "filterByResources": [
        "0HnS70000004EFyKAM"
      ],
      "workTypeGroupId": "0VSS70000004DvWOAU",
      "territoryIds": [
        "0HhS70000004F9zKAE"
      ]
    }
    ```

    **Sample Response**

    The API returns the service resources and available time slots.

    ```nolang
    {
      "candidates": [
        {
          "endTime": "2022-10-03T16:30:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-03T16:00:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-03T17:00:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-03T16:30:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-03T17:30:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-03T17:00:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-03T18:00:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-03T17:30:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-03T18:30:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-03T18:00:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-03T19:00:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-03T18:30:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-03T19:30:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-03T19:00:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-03T20:00:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-03T19:30:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-03T20:30:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-03T20:00:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-03T21:00:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-03T20:30:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-03T21:30:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-03T21:00:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-03T22:00:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-03T21:30:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-03T22:30:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-03T22:00:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-03T23:00:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-03T22:30:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-03T23:30:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-03T23:00:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-04T00:00:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-03T23:30:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-04T00:30:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-04T00:00:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-04T01:00:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-04T00:30:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-04T01:30:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-04T01:00:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-04T02:00:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-04T01:30:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-04T02:30:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-04T02:00:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-04T03:00:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-04T02:30:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-04T03:30:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-04T03:00:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-04T04:00:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-04T03:30:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-04T16:30:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-04T16:00:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-04T17:00:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-04T16:30:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-04T17:30:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-04T17:00:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-04T18:00:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-04T17:30:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-04T18:30:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-04T18:00:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-04T19:00:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-04T18:30:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-04T19:30:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-04T19:00:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-04T20:00:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-04T19:30:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-04T20:30:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-04T20:00:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-04T21:00:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-04T20:30:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-04T21:30:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-04T21:00:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-04T22:00:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-04T21:30:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-04T22:30:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-04T22:00:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-04T23:00:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-04T22:30:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-04T23:30:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-04T23:00:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-05T00:00:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-04T23:30:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-05T00:30:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-05T00:00:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-05T01:00:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-05T00:30:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-05T01:30:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-05T01:00:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-05T02:00:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-05T01:30:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-05T02:30:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-05T02:00:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-05T03:00:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-05T02:30:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-05T03:30:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-05T03:00:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        },
        {
          "endTime": "2022-10-05T04:00:00.000+0000",
          "resources": [
            "0HnS70000004EFyKAM"
          ],
          "startTime": "2022-10-05T03:30:00.000+0000",
          "territoryId": "0HhS70000004F9zKAE"
        }
      ]
    }
    ```

3.  Parse the JSON response, and show the dummy resource on a page that you created. Your users can select the dummy resource for the appointment.


On the next page, you can show the appointment details for the user to review and create the appointment.