--- schema_version: "1" id: fd948e3eceba2fdc708bdcedf66320aa00ef6ea7cec54eb93d0e7ad305930045 title: Bring Your Own Channel for Messaging Release Notes collection: developer version: current locale: en-us portal_url: https://docs.salesforce.com/developer/current/en-us/service-cloud/messaging-partner/guides/release-notes.md canonical_url: https://developer.salesforce.com/docs/service/messaging-partner/guide/release-notes.html source_site: developer.salesforce.com content_type: documentation content_hash: 89ccc6cf59a73f3a118c794835aa47fd0f60eba59b0c14ced820ca30d8d5ba35 products: - Bring Your Own Channel for Messaging - Service Cloud Developer Content --- # Bring Your Own Channel for Messaging Release Notes This section describes recent changes that have been made to this guide. To see the latest feature updates for Bring Your Own Channel for Messaging, visit [Bring Your Own Channel release notes](https://help.salesforce.com/s/articleView?id=release-notes.rn_messaging_byoc.htm). ## Updates for Winter ’27 - Added instructions to [Create Developer Hub and Namespace Orgs](/docs/service/messaging-partner/guide/namespace.html) as part of the process to create a managed package. ## Updates for Summer ’26 - Added content for [Citations in Agent Responses](/docs/service/messaging-partner/guide/citations.html). ## Updates for Spring ’26 - Updated `Create the Interaction Service Connected App` and renamed it to [Create the Interaction Service OAuth App](https://developer.salesforce.com/docs/service/messaging-partner/guide/create-connected-app.md) to recommend creating an external client app instead of a connected app. - Added content for [Create a managed package](https://developer.salesforce.com/docs/service/messaging-partner/guide/create-managed-package.md) to provide more information on second generation managed packages, which are now recommended. - Updated content to remove references to `IsInboundReceiptsEnabled`, `IsRoutingWorkResultEnabled`, and `IsTypingIndicatorDisabled` fields in ConversationChannelDefinition. These fields are removed in API version 66.0. ## Updates for Winter ’26 - Added [Send and Receive Richly Formatted Messages with Markdown](https://developer.salesforce.com/docs/service/messaging-partner/guide/markdown.md). - Updated content to acknowledge deprecation of `IsInboundReceiptsEnabled`, `IsRoutingWorkResultEnabled`, and `IsTypingIndicatorDisabled` fields in ConversationChannelDefinition for API version 65.0. The fields will be removed in API version 66.0. - Updated [Add Support for Custom Parameters](https://developer.salesforce.com/docs/service/messaging-partner/guide/add-custom-objects.md) to clarify the maximum length for the value of `routingAttributes` key/value pair. - Added instructions for [proactively starting a Messaging session with Agentforce Service Agent](https://developer.salesforce.com/docs/service/messaging-partner/guide/create-agentforce-service-agent.md#proactively-start-a-messaging-session-with-agentforce-service-agent). - Added [Configure Agentforce Service Agent Progress Indicators](https://developer.salesforce.com/docs/service/messaging-partner/guide/progress-indicators.md). ## Updates for Summer ’25 - Added content for [Adding Multiple Participants to a Messaging Conference](https://developer.salesforce.com/docs/service/messaging-partner/guide/conference.md). - Updated [Create the Interaction Service Connected App](https://developer.salesforce.com/docs/service/messaging-partner/guide/create-connected-app.md) to clarify a new location in Setup for creating a connected app. - Updated [Test the Interaction Service APIs](https://developer.salesforce.com/docs/service/messaging-partner/guide/test-apis.md) to point to the Interaction Service API guide for instructions and reference information. ## Updates for Spring ’25 - Moved the Bring Your Own Channel for Messaging demo connector from the [https://github.com/salesforce-misc/byoc-ott-demo-app](https://github.com/salesforce-misc/byoc-ott-demo-app) repository to the [https://github.com/salesforce-misc/byo-demo-connector](https://github.com/salesforce-misc/byo-demo-connector) repository. - For [Create the Interaction Service Connected App](https://developer.salesforce.com/docs/service/messaging-partner/guide/create-connected-app.md), removed instruction to **Select Issue JSON Web Token (JWT)-based access tokens for named users**. Connected apps should not use this setting. - Renamed Bring Your Own Channel to Bring Your Own Channel for Messaging to help distinguish it from Bring Your Own Channel for CCaaS. - Added content for [Configuring Inbound Acknowledgements and Outbound Typing Indicators](https://developer.salesforce.com/docs/service/messaging-partner/guide/inbound-acknowledgements-typing-indicators.md). - Added content for [Sending URLs with Link Previews](https://developer.salesforce.com/docs/service/messaging-partner/guide/link-previews.md). ## Updates for Winter ’25 - Added format types to support for more messaging component formats, such as quick replies, buttons, list selectors, forms, time selectors, and carousels. - Added the `/acknowledgement` API to track the status of outbound messages in Messaging channels that use delivery acknowledgments and read receipts. - Added the ability for Salesforce admins to create and manage their own custom OAuth connected apps for Bring Your Own Channel Messaging channels. By default, the Messaging partner creates and manages the connected app for the Interaction Service integration and includes it in a managed package. If your partner messaging system architecture requires admins to create and manage the connected app during the Bring Your Own Channel for Messaging setup, follow the instructions in [Salesforce Help](https://help.salesforce.com/s/articleView?id=service.partner_messaging_install.htm). ## Updates for Summer ’24 - Released the General Availability version of Bring Your Own Channel (BYOC). To learn more about Bring Your Own Channel, visit our [learning map](https://help.salesforce.com/s/articleView?id=service.byoc_byoccaas_intro.htm) in Salesforce Help.