---
schema_version: "1"
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title: Developing with Salesforce Knowledge
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/service-cloud/knowledge/guides/knowledge-development-intro.md
canonical_url: https://developer.salesforce.com/docs/service/salesforce-knowledge-dev-guide/guide/knowledge-development-intro.html
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  - Salesforce Knowledge Developer Guide
  - Service Cloud Developer Content
---

# Developing with Salesforce Knowledge

Salesforce Knowledge gives your website visitors, clients, partners, and service agents the ultimate in support. You can create and manage your company information and securely share it when and where it is needed. Most features are declarative and let you point-and-click your way to a successful implementation. However, the API allows you to code your way to case deflection, happier customers, and more productive support agents. This guide discusses both Lightning Knowledge and Knowledge in Salesforce Classic.