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title: Field Service Product Service Campaign Data Model
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portal_url: https://docs.salesforce.com/developer/current/en-us/service-cloud/field-service-dev/guides/field-service/source-files/fsl-dev-soap-product-service-campaign.md
canonical_url: https://developer.salesforce.com/docs/service/field-service-dev/guide/fsl-dev-soap-product-service-campaign.html
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  - Field Service Developer Guide
  - Service Cloud Developer Content
---

# Field Service Product Service Campaign Data Model

Use product service campaign to record the actions to address situations such as product recalls, manual firmware upgrades, safety or compliance audits, or end-of-life communications. Assets affected are associated with a campaign using product service campaign items. Campaign and campaign items can then be associated with work orders and return orders as needed to complete the work.

**note:** Asterisks mean these fields are required.

![Product service campaign data model](https://developer.salesforce.com/media/field-service-dev/fsl_dev_product_service_campaign.png)