--- schema_version: "1" id: a714f658ec63ae4ac5a3a2616d2af2851e400b7be4f43ac6ff18f3217f40bb5f title: screenPop() for Salesforce Classic collection: developer version: current locale: en-us portal_url: https://docs.salesforce.com/developer/current/en-us/service-cloud/api-cti/guides/sforce-api-cti-screenpop.md canonical_url: https://developer.salesforce.com/docs/service/api-cti/guide/sforce-api-cti-screenpop.html source_site: developer.salesforce.com content_type: documentation content_hash: f73106d193f1ec11ef10bb3a0c9e37aba31f0496e9224542d87e1fc36719328e products: - Open CTI Developer Guide - Service Cloud Developer Content --- # screenPop() for Salesforce Classic ## Usage Pops to a target URL, which must be relative. ## Syntax ```javascript sforce.interaction.screenPop(url:string, force:boolean, (optional) callback:function) ``` ## Arguments |Name|Type|Description| |------|------|-------------| |`url`|string|A relative URL, which specifies the location of the screen pop.| |`force`|boolean|Set value to `true` to force a screen pop, `false` otherwise. This argument is only available in API version 28.0 and later.| |`callback`|function|JavaScript method executed when the API method call is completed.| ## Sample Code–JavaScript ```javascript ``` ## Response |Name|Type|Description| |------|------|-------------| |`result`|boolean|`true` if the screen pop was successful, `false` if the screen pop wasn’t successful.| |`error`|string|If the API call was successful, this variable is undefined. If the API call failed, this variable returns an error message.|