--- schema_version: "1" id: b0d763f590f4f84e7ffe517d2d0c582dae19ae427e60acd68a432db048c20a6f title: isVisible() for Salesforce Classic collection: developer version: current locale: en-us portal_url: https://docs.salesforce.com/developer/current/en-us/service-cloud/api-cti/guides/sforce-api-cti-isvisible.md canonical_url: https://developer.salesforce.com/docs/service/api-cti/guide/sforce-api-cti-isvisible.html source_site: developer.salesforce.com content_type: documentation content_hash: 408eeb67692327cb24ec1f7c65ebf07deedff3ab498eec93e8a51725eb7fb92c products: - Open CTI Developer Guide - Service Cloud Developer Content --- # isVisible() for Salesforce Classic ## Usage Returns `true` if the softphone is visible or `false` if the softphone is hidden. ## Syntax ```javascript sforce.interaction.isVisible(callback:function) ``` ## Arguments |Name|Type|Description| |------|------|-------------| |`callback`|function|JavaScript method executed when the API method call is completed.| ## Sample Code–JavaScript ```javascript ``` ## Response |Name|Type|Description| |------|------|-------------| |`result`|boolean|`true` if the softphone is visible, `false` if the softphone isn’t visible.| |`error`|string|If the API call was successful, this variable is undefined. If the API call failed, this variable returns an error message.|