---
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title: Get Help with Prerequisites
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/platform-pkg-exchange/managed_packaging/guides/second-generation/appexchange/app-analytics/app-analytics-cookbook/app-analytics-cookbook-prework-help.md
canonical_url: https://developer.salesforce.com/docs/platform/pkg2-dev/guide/app-analytics-cookbook-prework-help.html
source_site: developer.salesforce.com
content_type: documentation
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products:
  - Second-Generation Managed Packaging Developer Guide
  - merged-docs
---

# Get Help with Prerequisites

If you need help with setting up your solution, you can request a consultation with a Platform Expert.

## Before You Begin

| Required Editions                                                                        |
| ---------------------------------------------------------------------------------------- |
| Available in: both Salesforce Classic and Lightning Experience                           |
| Available in: **Enterprise**, **Performance**, **Unlimited**, and **Developer** Editions |

1.  Log in to the [Salesforce Partner Community](https://partners.salesforce.com).

2.  Click the question icon ![AgentExchange Support question mark](https://developer.salesforce.com/media/pkg2_dev/appex_support_question_mark.png) and then click **Log a Case for Help**.

3.  Provide any required details, and then click **Create Case**.