---
schema_version: "1"
id: 5d777399ea3805b74d04c1c54a4e495883995e02934431d68ee19c77c9e5bec0
title: Retrieve Bounce Event Details
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/marketing-cloud/guides/mc-apis/retrieving_bounce_event_details.md
canonical_url: https://developer.salesforce.com/docs/marketing/marketing-cloud/guide/retrieving_bounce_event_details.html
source_site: developer.salesforce.com
content_type: documentation
content_hash: 1a1705e0c6d5f371c3f30b7c3b26318e900d1aa2e1a1377c626a188d2dbeffe1
products:
  - Marketing Cloud Engagement APIs and Programmatic Languages
  - Marketing Cloud
---
# Retrieve Bounce Event Details

Retrieve the details of an email bounce event to understand why an email didn’t reach its target subscriber.

By minimizing the number of bounces for emails you send, you can improve your sender reputation. Maintaining a good reputation can help to reduce deliverability issues.

This sample SOAP envelope retrieves bounce events that occurred within a specific date range.

```xml
<s:Envelope
  xmlns:s="http://www.w3.org/2003/05/soap-envelope"
  xmlns:a="http://schemas.xmlsoap.org/ws/2004/08/addressing"
  xmlns:u="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd">
  <s:Header>
    <a:Action s:mustUnderstand="1">Retrieve</a:Action>
    <a:To s:mustUnderstand="1">https://YOUR_SUBDOMAIN.soap.marketingcloudapis.com/Service.asmx</a:To>
    <fueloauth xmlns="http://exacttarget.com">YOUR_ACCESS_TOKEN</fueloauth>
  </s:Header>
  <s:Body
    xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
    xmlns:xsd="http://www.w3.org/2001/XMLSchema">
    <RetrieveRequestMsg xmlns="http://exacttarget.com/wsdl/partnerAPI">
      <RetrieveRequest>
        <ObjectType>BounceEvent</ObjectType>
        <Properties>Client.ID</Properties>
        <Properties>TriggeredSendDefinitionObjectID</Properties>
        <Properties>SendID</Properties>
        <Properties>SubscriberKey</Properties>
        <Properties>EventDate</Properties>
        <Properties>EventType</Properties>
        <Properties>BatchID</Properties>
        <Filter xsi:type="SimpleFilterPart">
          <Property>EventDate</Property>
          <SimpleOperator>between</SimpleOperator>
          <DateValue>2025-06-30T03:00:00.000Z</DateValue>
          <DateValue>2025-09-29T02:59:59.999Z</DateValue>
        </Filter>
      </RetrieveRequest>
    </RetrieveRequestMsg>
  </s:Body>
</s:Envelope>
```

## See Also

- _Salesforce Help_: [Bounce Mail Management](https://help.salesforce.com/articleView?id=mktg.mc_es_bounce_mail_management.htm)
- _Salesforce Help_: [Data Extract Activity](https://help.salesforce.com/s/articleView?id=mktg.mc_as_use_a_data_extract_activity.htm)