---
schema_version: "1"
id: 713ea049067ffb7859318a718b3bfa4c4dfe95fe164472f492419b4da97cec0e
title: Omni Channel Work Assigned
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/lightning-base-components/lightning-design-system/guides/aura/components/lightning/omniChannelWorkAssigned/aura-omni-channel-work-assigned.md
canonical_url: https://developer.salesforce.com/docs/platform/lightning-component-reference/guide/aura-omni-channel-work-assigned.html
source_site: developer.salesforce.com
content_type: documentation
content_hash: 1c02e7f25d8ded1589278322294744ca277542b273a773ae9e6f3b901ec3fd5e
products:
  - Lightning Component Reference
---
# Omni Channel Work Assigned

**`lightning:omniChannelWorkAssigned`**

Indicates that a user is assigned a new work item.

**For Use In**

Lightning Experience

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`lightning:omniChannelWorkAssigned` is an application event that indicates a user is assigned a new work item. This event is supported in Lightning console apps only.

For more information, see [Events for Omni-Channel](https://developer.salesforce.com/docs/atlas.en-us.api_console.meta/api_console/sforce_api_console_lightning_omnichannel_events.htm) in the Salesforce Console Developer Guide.


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## Attributes

| Name         | Description                                              | Type   | Default | Required                                     |
| ------------ | -------------------------------------------------------- | ------ | ------- | -------------------------------------------- |
| `workId`     | The ID of a work assignment that’s routed to an agent.   | string |         | ![Yes](https://developer.salesforce.com/media/check.png) |
| `workItemId` | The ID of the object that’s routed through Omni-Channel. | string |         | ![Yes](https://developer.salesforce.com/media/check.png) |

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