Omni Channel Status Changed

lightning:omniChannelStatusChanged

Indicates that an Omni-Channel user has changed their status.

For Use In

Lightning Experience

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lightning:omniChannelStatusChanged is an application event that indicates an Omni-Channel user has changed their status. This event is supported in Lightning console apps only.

For more information, see Events for Omni-Channel in the Salesforce Console Developer Guide.

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Attributes

Name Description Type Default Required
channels The JSON string of channel objects. string Yes
statusApiName The API name of the agent’s current presence status. string Yes
statusId The ID of the agent’s current presence status. string Yes
statusName The name the agent’s current presence status. string Yes

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