Unfreeze Order

Unfreezes a previously frozen order.

POST /v2/cpq/carts/{order_ID}/unfreeze

For CME Winter '20 and later releases, create an unfreeze order request to the order management system.

A Freeze Order API request may have frozen order fulfillment. If the user decides not to submit a supplemental order, you can use the unfreezeOrder API to unfreeze the order's fulfillment.

If the order management system sends the Accepted response, the OrderStatus__c field is set to In Progress.

Apex Method

Use this method with the current order's ID as input (currentOrdId) to unfreeze a frozen order fulfillment.

public static void unfreezeOrder(Id currentOrdId)
{
    final String methodName = 'unfreezeOrder';
    Map<String, Object> inputMap = new Map<String, Object>
    {
        'cartId' => currentOrdId,
        'methodName' => methodName
    };
    Map<String, Object> outputMap = new Map<String, Object>();
    Map<String, Object> optionsMap = new Map<String, Object>();
    vlocity_cmt.CpqAppHandler handler = new vlocity_cmt.CpqAppHandler();
    handler.invokeMethod(methodName, inputMap, outputMap, optionsMap);
    // traverse the result that was returned, to find the supplemental order id.
    vlocity_cmt.JSONResult result = (vlocity_cmt.JSONResult) outputMap.get('result');
}

Package

Communication (vlocity_cmt)

API Parameters and Response Format

For API parameter names and descriptions, see Cart-Based API Swagger Reference.

Resource Information

Example Request

POST
/services/apexrest/v2/cpq/carts/{order_ID}/unfreeze

Example Request Body

{
  "cartId": "order_ID"
}

See Also

• Cancel Order
• Create Supplemental Order