TMF621 v5 Trouble Ticket Management

GET Get a List of Trouble Tickets

GET /troubleticket

Retrieves a list of Trouble Ticket entities. Attribute selection is enabled for first-level attributes - name,status,description,priority,ticketType.

Parameters

• fields (query, string) fields for attribute selection. supported values- name,status,description,priority,ticketType
• status (query, string) The current status of Case
• priority (query, string) Priority of Case
• ticketType (query, string) Specifies the Business Type of the case
• offset (query, integer) Specifies the requested index for the start of the resources to be included in the response.
• pageLimit (query, integer) Specifies the requested number of the resources to be included in the response.
• Authorization (header, string, required) Specifies the bearer token to use for the authentication of request.
• Version (header, string, required) Specifies the version to use with the URL path. version should be greater than or equal to v62.0
• Domain-Name (header, string, required) Specifies the domain name to use with the URL path received from the userinfo API.

Responses

• 200 successfully retrieved the trouble ticket list

  Media type: application/json. Schema: array of trouble_ticket.

  Array of trouble_ticket.

• 404 Resource not found.

  Media type: application/json. Schema: Error.

  Example

  code: RECORD_NOT_FOUND
  reason: The specified resource ID doesn’t exist. Provide a valid resource ID and try again.