---
schema_version: "1"
id: deee00bb681a523cbc579739ae470065ad6d8ef110ef4c233ff7574bc8e93be6
title: TMF648 v4 Customer Quote Management API
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/industries-integrations/comms/guides/TMF648/TMF648.md
canonical_url: https://developer.salesforce.com/docs/industries/communications/guide/TMF648.html
source_site: developer.salesforce.com
content_type: documentation
content_hash: e659f04961c17b234ba85319d31a2ca4236cda1339cf1ba952d7a03d1d147077
products:
  - Communications Cloud TM Forum API
  - Industries Integrations
---
# TMF648 v4 Customer Quote Management API

The Customer Quote Management API (TMF648) provides a standardized client interface for placing a customer quote with all of the necessary quote parameters.
A customer quote is created based on a product offer that is defined in a catalog (POST). The quote identifies the product or set of products that are available to a customer, and includes characteristics such as pricing (eventually special pricing for the customer described in the quote), product options and agreement. You can also retrieve a customer quote or a collection of customer quotes (GET List) depending on the filter criteria.

The Customer Quote Management API is certified by TM Forum.

![Certification](https://developer.salesforce.com/media/APIBadge.GOLDwNewLogo.png '{"class": "image-md"}')

**note:** - For TMF Open API release and specification version, see [Industry API Version](https://developer.salesforce.com/docs/industries/communications/industry_api_version.md).

## Access Methods

For the Spring'26 and Summer'26 releases, TMF648 v4 API can be accessed using either of the following methods.

- **Mule Gateway:** Access API through standard MuleSoft endpoints. For sample URLs, payloads, and parameter descriptions, see [Reference](https://developer.salesforce.com/docs/industries/communications/references/tmf648?meta=Summary) section for details on TMF648 v4 MuleSoft endpoints.
- **Direct Access:** Bypass Mule Gateway using Connect/Apex REST endpoints.
  - See [TMF648 v4 Use Cases](https://developer.salesforce.com/docs/industries/communications/guide/TMF648use-cases.html) section for sample URLs and payloads.
  - See [TMF648 v4 Resource Mappings](https://developer.salesforce.com/docs/industries/communications/guide/tmf648_resource_mapping.html) section for parameter descriptions.

**important:** Starting from the Winter ’27 release, only the Direct Access option will be supported. The MuleSoft gateway option will be deprecated, and customers must update their integrations to use the Connect/Apex REST endpoints for continued access to the inbound APIs.

## Available In

This API is available in the managed package.

## Prerequisites

TMF648 v4 API resources are available as static resources. Import the TMF648 v4 API components to your Salesforce org. See [Import TMFOpenAPI Static Resources](https://developer.salesforce.com/docs/industries/communications/import_datapacks.md).

## Sample Apex URL (Direct Access Method)

TMF648 v4 API uses the following URL format:
`{https://MyDomainLoginUrl}/services/apexrest/{{namespace}}/tmforum/quoteManagement/v1/quote`.

## Use TMF648 v4 API

To access and use the TMF648 v4 API:

1. Authorize and use a connected app and an OAuth 2.0 authorization flow. See [Authorize Access](https://developer.salesforce.com/docs/industries/communications/authorization.md).
2. Trigger the API call. Refer the above section for sample URL.
3. Use the TMF648 v4 API available resources and API endpoints.
   - See [TMF648 v4 Use Cases](https://developer.salesforce.com/docs/industries/communications/guide/TMF648use-cases.html) section for sample URLs and payloads.
   - See [TMF648 v4 Resource Mappings](https://developer.salesforce.com/docs/industries/communications/guide/tmf648_resource_mapping.html) section for parameter descriptions.