---
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id: 99333bdffde26dac30e7c21a5cff39575eda86230fe4a964e17f32de2f79f9d9
title: Public Complaint Data Model
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/diagrams/guides/data-models/public-sector-solutions/public-complaint.md
canonical_url: https://developer.salesforce.com/docs/platform/data-models/guide/public-complaint.html
source_site: developer.salesforce.com
content_type: documentation
content_hash: 54efd4291c494d425701055a586338066d3052ee1ba0177917350025cfa419ac
products:
  - Data Model Gallery
  - Salesforce Diagrams
---
# Public Complaint Data Model

Entities and relationships for managing concerns reported by constituents as public complaints.

![Data model diagram for Public Complaint](https://developer.salesforce.com/media/pss-public-complaint-042826.png)

_To view a higher-resolution version of this diagram, right-click (or Control-click on Mac) and select "Open Image in New Tab."_

[Customizable Lucidchart Template](https://lucid.app/lucidchart/editNewOrRegister/4b9a6ed7-7d39-43e1-8b0e-b5c2985c137d)

## Entities/Objects Included

Account, Action Plan, Assessment, Business Application, Case, Case Comment, Case Participant, Complaint Case, Complaint Participant, Contact, Individual Application, Inspection Visit, Interaction Summary, Public Complaint, Regulatory Code Violation

## More Info

- [Manage Complaints in Public Sector](https://help.salesforce.com/s/articleView?id=ind.psc_user_task_manage_comlaints.htm&type=5)

## How Do I Read These Diagrams?

See [Salesforce Data Model Notation](/docs/platform/data-models/guide/salesforce-data-model-notation.md).