---
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title: Interaction Summary Data Model
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/diagrams/guides/data-models/public-sector-solutions/interaction-summary.md
canonical_url: https://developer.salesforce.com/docs/platform/data-models/guide/interaction-summary.html
source_site: developer.salesforce.com
content_type: documentation
content_hash: d0673730d8ae27b17e45f8ccfe7f3a6c610dfd50676356bbe63689f157b29aab
products:
  - Data Model Gallery
  - Salesforce Diagrams
---
# Interaction Summary Data Model

Entities and relationships associated with the use of the Interaction Summary capabilities that allow for the capture and management of meeting notes and attendees.

![Data model diagram for Interaction Summary](https://developer.salesforce.com/media/pss-interaction-summary-042826.png)

_To view a higher-resolution version of this diagram, right-click (or Control-click on Mac) and select "Open Image in New Tab."_

[Customizable Lucidchart Template](https://lucid.app/lucidchart/editNewOrRegister/93eaa90d-bb21-4441-b0da-2c4809d06664)

## Entities/Objects Included

Account, Benefit Assignment, Benefit Assignment Adjustment, Care Plan, Case, Case Episode, Case Participant, Case Proceeding, Case Proceeding Result, Complaint Participant, Contact, Custody Item, Goal Assignment, Group, Individual Application, Interaction, Interaction Attendees, Interaction Related Account, Interaction Summary, Interaction Summary Discussed Account, Interaction Summary Participant, Location, Opportunity, Public Complaint, Referral, User, Visit

## More Info

- [Configure and Use Interaction Summaries in Public Sector](https://help.salesforce.com/s/articleView?id=ind.psc_interaction_summaries_overview.htm&type=5)

## How Do I Read These Diagrams?

See [Salesforce Data Model Notation](/docs/platform/data-models/guide/salesforce-data-model-notation.md).