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title: Utilization Management Data Model
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locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/diagrams/guides/data-models/health-cloud/utilization-management.md
canonical_url: https://developer.salesforce.com/docs/platform/data-models/guide/utilization-management.html
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---
# Utilization Management Data Model

Entities and relationships involved in evaluating medical care services and in administering, interpreting, and communicating a health plan's clinical policies.

![Data model diagram for Utilization Management](https://developer.salesforce.com/media/health-cloud-utilization-mgmt-042826.png)

_To view a higher-resolution version of this diagram, right-click (or Control-click on Mac) and select "Open Image in New Tab."_

[Customizable Lucidchart Template](https://lucid.app/lucidchart/editNewOrRegister/037f2715-aebd-47d3-8e29-454edfc54bf4)

## Entities/Objects Included

Account, Care Diagnosis, Care Processing Error, Care Request, Care Request Drug, Care Request Extension, Care Request Item, Care Request Reviewer, Case, Clinical Service Request, Codeset/Codeset Bundle, Context Document, Context Document Link, Healthcare Facility, Healthcare Provider, Identifier, Member Plan, Task, Tracked Communication, Tracked Communication Detail, User

## More Info

- [Utilization Management](https://help.salesforce.com/s/articleView?id=ind.landing_utilzation_management.htm&type=5)
- [Utilization Management | Salesforce Health Developer Guide | Salesforce Developers](https://developer.salesforce.com/docs/atlas.en-us.health_cloud_object_reference.meta/health_cloud_object_reference/hc_utilization_management_data_model.htm)

## How Do I Read These Diagrams?

See [Salesforce Data Model Notation](/docs/platform/data-models/guide/salesforce-data-model-notation.md).