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title: Intelligent Appointment Management Data Model
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---
# Intelligent Appointment Management Data Model

Entities and relationships involved with the Health Intelligent Appointment Management console allowing call center agents and care coordinators to efficiently/accurately schedule appointments.

![Data model diagram for Intelligent Appointment Management](https://developer.salesforce.com/media/health-cloud-intelligent-appointment-mgmt-042826.png)

_To view a higher-resolution version of this diagram, right-click (or Control-click on Mac) and select "Open Image in New Tab."_

[Customizable Lucidchart Template](https://lucid.app/lucidchart/editNewOrRegister/b112a88a-ed22-48eb-ba7f-e9f82df3c1b1)

## Entities/Objects Included

Account, Appointment Reason, Asset, Asset Type, Business Account, Care Provider Facility Specialty, Care Specialty, Clinical Encounter, Code Set, Code Set Bundle, Engagement Channel Type, Healthcare Practitioner Facility, Healthcare Provider, Identifier, Operating Hours, Person Account, Service Appointment, Service Appointment Asset, Work Type, Work Type Asset Type, Work Type Care Specialty, Work Type Code Set Bundle

## More Info

- [Intelligent Appointment Management](https://help.salesforce.com/s/articleView?id=ind.set_up_intelligent_appointment_management.htm&type=5)

## How Do I Read These Diagrams?

See [Salesforce Data Model Notation](/docs/platform/data-models/guide/salesforce-data-model-notation.md).