---
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title: Transaction Dispute Management Data Model
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/diagrams/guides/data-models/financial-services-cloud/transaction-dispute-mgmt.md
canonical_url: https://developer.salesforce.com/docs/platform/data-models/guide/transaction-dispute-mgmt.html
source_site: developer.salesforce.com
content_type: documentation
content_hash: 88afc70c39137d40d0b027d5d9ae6874372a28a107d54c51755b3bdcec10a7f4
products:
  - Data Model Gallery
  - Salesforce Diagrams
---
# Transaction Dispute Management Data Model

Entities and relationships used for capturing and submit customer disputes related to financial transactions.

![Data model diagram for Transaction Dispute Management](https://developer.salesforce.com/media/fsc-transaction-dispute-mgmt-042826.png)

_To view a higher-resolution version of this diagram, right-click (or Control-click on Mac) and select "Open Image in New Tab."_

[Customizable Lucidchart Template](https://lucid.app/lucidchart/editNewOrRegister/8d07018e-d758-42c0-88b8-5b714567612d)

## Entities/Objects Included

Account/ Contact, Assessment, Assessment Question, Assessment Question Response, Assessment Question Version, Case, Content Document, Content Document Link, Dispute, Dispute Item Arbitration, Dispute Item Chargeback, Dispute Item Merchant Alert, Dispute Item Queue Response, Dispute ltem, Dispute Queue Job Run, Dispute Reason, Document Check List ltem, Service Catalog Request

## More Info

- [Transaction Dispute Management](https://help.salesforce.com/s/articleView?id=ind.fsc_admin_transaction_dispute_management.htm&language=en_US&type=5)

## How Do I Read These Diagrams?

See [Salesforce Data Model Notation](/docs/platform/data-models/guide/salesforce-data-model-notation.md).