---
schema_version: "1"
id: 468ec35cba6214107d6d2ec484c54ae7daabc3951dd7bc29fd7196c168dfde59
title: Service Territory Management & Resource Availability Data Model
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/diagrams/guides/data-models/field-service/field-service-service-territory-management.md
canonical_url: https://developer.salesforce.com/docs/platform/data-models/guide/field-service-service-territory-management.html
source_site: developer.salesforce.com
content_type: documentation
content_hash: f6cfc4245529c27e4380f5707d3a336ad55c79e816a4a861f2e4bef5559df362
products:
  - Data Model Gallery
  - Salesforce Diagrams
---
# Service Territory Management & Resource Availability Data Model

Entities and relationships that provide the primary overview for managing work assigned to resources within service territories.

![Data model diagram for Field Service and Operations Service Territory Management & Resource Availability](https://developer.salesforce.com/media/field-service-service-territory-management-042826.png)

_To view a higher-resolution version of this diagram, right-click (or Control-click on Mac) and select "Open Image in New Tab."_

[Customizable Lucidchart Template](https://lucid.app/lucidchart/editNewOrRegister/005bc8e7-6580-4617-973a-3f5dddced249)

## Entities/Objects Included

Assigned Resource, Location, Operating Hours, Parent Record, Related Record, Resource Absence, Resource Preference, Service Appointment, Service Crew, Service Crew Member, Service Resource, Service Resource Capacity, Service Territory, Service Territory Location, Service Territory Member, Shift, User, Work Order, Work Order Line Item

## More Info

- [Field Service and Operations Data Objects](https://developer.salesforce.com/docs/atlas.en-us.field_service_dev.meta/field_service_dev/fsl_dev_soap.htm)

## How Do I Read These Diagrams?

See [Salesforce Data Model Notation](https://developer.salesforce.com/docs/platform/data-models/salesforce-data-model-notation.md).