---
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title: Customer 360 on Core Data Model
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/diagrams/guides/data-models/energy-and-utilities-cloud/e-u-customer-360-on-core.md
canonical_url: https://developer.salesforce.com/docs/platform/data-models/guide/e-u-customer-360-on-core.html
source_site: developer.salesforce.com
content_type: documentation
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products:
  - Data Model Gallery
  - Salesforce Diagrams
---
# Customer 360 on Core Data Model

Entities and relationships needed for cloud-based energy and utilities marketing, sales, and service in both competitive and regulated markets.

![Data model diagram for Customer 360 on Core](https://developer.salesforce.com/media/e-u-customer-360-on-core-042826.png)

_To view a higher-resolution version of this diagram, right-click (or Control-click on Mac) and select "Open Image in New Tab."_

[Customizable Lucidchart Template](https://lucid.app/lucidchart/editNewOrRegister/feca48c8-a7c9-47d8-aee7-8d5da701781b)

## Entities/Objects Included

Account, Account Account Relationship, Account Billing Account, Account Contact Relationship, Address, Balance Adjustment Request, Billing Account, Billing Account Contact, Contact, Contract, Energy Service Agreement, Energy Service Agreement Item, Location, Product, Service Point, User

## More Info

- [Energy & Utilities Data Model](https://help.salesforce.com/s/articleView?id=ind.energy_energyutilities_cloud_data_model_351148.htm&type=5)

## How Do I Read These Diagrams?

See [Salesforce Data Model Notation](/docs/platform/data-models/guide/salesforce-data-model-notation.md).