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title: Appointment Scheduling Data Model
collection: developer
version: current
locale: en-us
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canonical_url: https://developer.salesforce.com/docs/platform/data-models/guide/appointment-scheduling.html
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content_type: documentation
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  - Data Model Gallery
  - Salesforce Diagrams
---
# Appointment Scheduling Data Model

The Service Appointment object and other entities and relationships involved in streamlining and managing the scheduling of appointments at educational institutions.

![Data model diagram for Appointment Scheduling](https://developer.salesforce.com/media/appointment-scheduling-042826.png)

_To view a higher-resolution version of this diagram, right-click (or Control-click on Mac) and select "Open Image in New Tab."_

[Customizable Lucidchart Template](https://lucid.app/lucidchart/editNewOrRegister/467b8178-2ca7-48b9-8583-448d68aa6872)

## Entities/Objects Included

Account, Actionable List Member Invitation, Appointment Assignment Policy, Appointment Category, Appointment Invitation, Appointment Invitee, Appointment Schedule Aggr, Appointment Schedule Log, Appointment Scheduling Policy, Appointment Topic Timeslot, Assigned Resource, Asset, Case, Case Record Type, Case Team Member, Case Team Template, Case Team Template Record, Engagement Channel Type, Engagement Channel-Work Type, Event, Holiday, Lead/Contact, Location, Operating Hours, Opportunities, Resource Absence, Resource Preference, Service Appointment, Service Appointment Attendee, Service Resource, Service Resource Skill, Service Territory, Service Territory Member, Service Territory Work Type, Shift, Shift Engagement Channel, Shift Work Topic, Skill, Skill Requirement, Success Team, Time Slot, User, Video Call, Video Call Participant, Waitlist, Waitlist Participant, Waitlist Service Resource, Waitlist Work Type, Work Type, Work Type Group, Work Type Group Member, Work Type Group Role

## More Info

- [Model Your Data in Education](https://help.salesforce.com/s/articleView?id=sfdo.EC_Set_Up_Your_Institution_in_Education_Cloud.htm&type=5)

## How Do I Read These Diagrams?

See [Salesforce Data Model Notation](/docs/platform/data-models/guide/salesforce-data-model-notation.md).