---
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title: Zendesk Connector Troubleshooting Guide
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/data-cloud/data-cloud-int/guides/zendesk/c360-a-zendesk-troubleshooting-guide.md
canonical_url: https://developer.salesforce.com/docs/data/data-cloud-int/guide/c360-a-zendesk-troubleshooting-guide.html
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products:
  - Data 360 Integration Guide
  - Data 360 Developer Documentation
---
# Zendesk Connector Troubleshooting Guide

Tips for troubleshooting issues that may occur when you ingest Zendesk content into Data 360 using the Zendesk connector.

## New Data Fails to Ingest

When you ingest data using the Zendesk connector, Data 360 syncs it.

### Issue

The sync fails.

### Solution

Review the [troubleshooting guide for common errors and solutions](https://developer.salesforce.com/docs/data/data-cloud-int/guide/c360-a-common-zendesk-errors-and-solutions.md).

## See Also

- [Common Zendesk Connector Errors and Solutions](https://developer.salesforce.com/docs/data/data-cloud-int/guide/c360-a-common-zendesk-errors-and-solutions.md)