---
schema_version: "1"
id: 15d57239e498cdc732601d5de1d6190047309393aad0546ad9d4dcbc29bc09b4
title: Zendesk Connector (Beta)
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/data-cloud/data-cloud-int/guides/zendesk/c360-a-zendesk-connector.md
canonical_url: https://developer.salesforce.com/docs/data/data-cloud-int/guide/c360-a-zendesk-connector.html
source_site: developer.salesforce.com
content_type: documentation
content_hash: 0a89d491f55816f5229a94ae47f61825850bf23c273f48b2213d475da52af91a
products:
  - Data 360 Integration Guide
  - Data 360 Developer Documentation
---
# ![Zendesk](https://developer.salesforce.com/media/data-cloud-int/icons/Zendesk.svg '{"class": "image-icon-lg", "title": "Zendesk Connector"}') Zendesk Connector (Beta)

Use the Zendesk connector to ingest Zendesk content into Data 360. You can ingest either structured data such as tables, or unstructured data such as knowledge articles.
AI agents can use this content to provide reliable answers in their interactions with your users.

## Data Type(s)

- Structured
- Unstructured

## Data Direction

The direction of available connection methods.

### Data In

Create a connection for ingesting data from external systems.

Supported connection method(s):

- Batch

- Zero Copy (Query Federation)

## Government Cloud Compliance

- Commercial Only

## What’s New

The connector is beta for batch ingestion and beta for Zero Copy (Query Federation) Data Federation.

**note:** This feature is a Beta Service. A customer may opt to try a Beta Service in its sole discretion. Any use of the Beta Service is subject to the applicable Beta Services Terms provided at [Agreements and Terms.](https://www.salesforce.com/company/legal/agreements/) If you have questions or feedback about this Beta Service, contact the Data 360 Connector team at [datacloud-connectors-beta@salesforce.com.](mailto:datacloud-connectors-beta@salesforce.com)

## Connector Setup

Instructions for adding and configuring your connector.

1. [Prepare Your Zendesk Connection](https://developer.salesforce.com/docs/data/data-cloud-int/guide/c360-a-prepare-your-zendesk-connection.md)
2. [Set Up a Zendesk Connection](https://developer.salesforce.com/docs/data/data-cloud-int/guide/c360-a-set-up-zendesk-connection.md)
3. [Create a Zendesk Structured Data Stream](https://developer.salesforce.com/docs/data/data-cloud-int/guide/c360-a-create-zendesk-data-stream.md)
4. [Create a Zendesk Unstructured Data Lake Object](https://developer.salesforce.com/docs/data/data-cloud-int/guide/c360-a-create-zendesk-udlo.md)
5. [Zendesk Troubleshooting Guide](/docs/data/data-cloud-int/guide/c360-a-zendesk-troubleshooting-guide.html)
6. [Common Zendesk Errors and Solutions](/docs/data/data-cloud-int/guide/c360-a-common-zendesk-errors-and-solutions.html)

Watch a comprehensive demo of how to configure a Zendesk connection.

::video{src="https://developer.salesforce.com/docs/data/data-cloud-int/guide/NeGzZxV8JE3JND2kL2QiM5" title="Zendesk Connection Set-up" type="vidyard"}

[Get the Video Transcript](https://resources.docs.salesforce.com/rel1/doc/en-us/static/pdf/VideoTranscript_Zendesk.pdf)

## Objects Supported

- [Zendesk Connector Objects](/docs/data/data-cloud-int/guide/c360-a-zendesk-objects.html)