---
schema_version: "1"
id: e0699f06f746bb726640b45994e0d94d2dfb9e0c03ff33ac57d5dda13e5ea063
title: Common Zendesk Connector Errors and Solutions
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/data-cloud/data-cloud-int/guides/zendesk/c360-a-common-zendesk-errors-and-solutions.md
canonical_url: https://developer.salesforce.com/docs/data/data-cloud-int/guide/c360-a-common-zendesk-errors-and-solutions.html
source_site: developer.salesforce.com
content_type: documentation
content_hash: 25c29d9266754827783d05e6eeef621770f10dc4f5dd3f77b236351b1d45bb74
products:
  - Data 360 Integration Guide
  - Data 360 Developer Documentation
---
# Common Zendesk Connector Errors and Solutions

Tips for troubleshooting issues that may occur when you ingest a Zendesk data using the Zendesk connector.

## A Data Lake Object and a Data Model Object Were Created, But the Search Index and Chunking Failed

When you create a new Zendesk connector, you can enable search indexing.

### Issue

Search Index or chunks weren't created.

### Solution

1. From App Launcher, select **Data Cloud**.
2. Open the **Search Index** tab, select the Search Index you created, and click **Rebuild** from the dropdown menu on the right.
3. Manually create a new Search Index from the Search Index tab: Click **New** -> **Easy Setup**, and select the corresponding Data Model Object.