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title: Set Up a Twilio Connection (Beta)
collection: developer
version: current
locale: en-us
portal_url: https://docs.salesforce.com/developer/current/en-us/data-cloud/data-cloud-int/guides/twilio/c360-a-set-up-twilio-connection.md
canonical_url: https://developer.salesforce.com/docs/data/data-cloud-int/guide/c360-a-set-up-twilio-connection.html
source_site: developer.salesforce.com
content_type: documentation
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products:
  - Data 360 Integration Guide
  - Data 360 Developer Documentation
---
# Set Up a Twilio Connection (Beta)

Set up the Twilio connection to start the flow of data into Data 360.

**note:** This feature is a Beta Service. A customer may opt to try a Beta Service in its sole discretion. Any use of the Beta Service is subject to the applicable Beta Services Terms provided at [Agreements and Terms.](https://www.salesforce.com/company/legal/agreements/) If you have questions or feedback about this Beta Service, contact the Data 360 Connector team at [datacloud-connectors-beta@salesforce.com.](mailto:datacloud-connectors-beta@salesforce.com)

| User Permissions Needed |                                                             |
| ----------------------- | ----------------------------------------------------------- |
| To create a connection: | System Admin profile or Data Cloud Architect permission set |

Before you begin:

- Enable the Beta connector through the feature manager. See [Enable Data 360 Features](https://help.salesforce.com/s/articleView?id=data.c360_a_feature_manager.htm&type=5).
- Verify your admin has enabled firewalls on the system you want Data 360 to connect to by including these [IP addresses](https://help.salesforce.com/s/articleView?id=data.c360_a_data_cloud_ip_address_allowlist.htm&type=5) to your allowlists.

1.  In Data Cloud, click **Setup**, and select **Data Cloud Setup**.

2.  Under External Integrations, select **Other Connectors**.

3.  Click **New**.

4.  On the Source tab, select Twilio and click **Next**.

5.  Enter a connection name, connection API name, and provide the authentication details.

6.  For the Authentication Details, enter the auth token and account SID. The admin can generate these credentials when they log into their account.

    1.  For Auth Token, enter the token as a string value.

    2.  For Account SID, enter the account ID in alphanumeric format.

7.  To review your configuration, click **Test Connection**.

8.  Click **Save**.

After the connector details are accepted, the connection is created and listed under Connectors. You can now create data streams.

## Next Step

- [Create a Twilio Data Stream (Beta)](https://developer.salesforce.com/docs/data/data-cloud-int/guide/c360-a-create-twilio-data-stream.md)