Tridion Connector

Use the Tridion connector to include your organization's Tridion content in Data 360. This connector pushes content directly from a Tridion CCMS and as part of the transformation zips the output into a ZIP file. The ZIP file is uploaded to a Staging Area and extracted before sending to Data 360 via the Staging Area. After Data 360 receives the content, Agentforce agents use it to drive accurate answers to your users' questions.

note: It's your obligation to make sure that you have the rights to the data collected with this feature. Salesforce disclaims all liability with respect to such data collected.

Data Types

  • Unstructured

Data Direction

The direction of available connection methods.

Data In

Create a connection for importing data from external systems.

Supported connection methods:

  • Push

What's New

This connector is now Generally Available.

Government Cloud Compliance

  • Commercial Only

Connector Setup

Instructions for adding and configuring your connector.

  1. Prepare Your Tridion Connection

  2. Set Up a Tridion Connection

  3. Create a Tridion Unstructured Data Lake Object

  4. Tridion Connector Limitations